Property In His DNA

Rodney Reinsma has been buying property and investing for the past 19 years, but it wasn’t until he realised he could do more to help other home buyers achieve the same sort of success that he was able to find, that he decided he could turn his passion into a career.

“Property’s always been in my DNA, but being a selling agent, property manager or a developer, just didn’t resonate with me,” Rodney says.

“When I first discovered what a buyers agent was, I was like, ‘this is me to a tee’.”

Since that eye-opening discovery, Rodney put his full attention into pursuing his vision and went about getting licensed and establishing his own business.

He transitioned out of his previous career and set up FNQ Buyers Agents, based out of Cairns in Queensland.

Throughout his journey as an investor, Rodney always focused on buying the best quality properties with the most upside potential and believes in a buy-and-hold approach, which is something he now does for his clients.

“From my perspective, I always try and work with my client’s budget and where we could purchase the right investment grade property for their budget in the right area,” he explains.

“We deep dive into locations that can meet their needs and budget criteria.”

After finding success in far north Queensland, Rodney then set up a second business, Gold Coast Buyer’s Agents to focus on helping clients in South East Queensland.

“We only buy in our backyard,” he says.

“We think fundamentally, if you’re going to add some real value to your clients, you need to have eyes and ears on the ground with a team in that area.”

While Rodney has been able to get his two businesses off the ground successfully, his journey hasn’t been without its challenges.

He says that many new buyers agents come into the industry, without ever having run a business before.

“My background was managing large businesses and teams so I had a bit of an advantage there,” he believes.

“But the first six months was quite challenging in the respect of building your brand, building your persona and who you are in the industry.

“Particularly in Cairns, the first six months were really just educating the local agents and meeting with purchasing partners in the area and educating them on what a buyers agent is.

“Fundamentally, the further away you are from Sydney and Melbourne, the less common buyers agents are.”

Rodney worked with the Buyers Agent Institute (BAI) when he was getting started and says the program was instrumental in helping him start out in the right way.

“I don’t know how people would start without it,” he believes.

“If I’m honest, I think you would be in a dire situation early on in the piece and probably throw it all in if you’re not from within the industry or have worked under another buyers agent.”

Looking forward, Rodney hopes to continue to grow his business and expand Australia-wide.

He says he also wants to help educate other buyers agents and also assist them with lead generation.

For new buyers agents hoping to break into the industry, Rodney suggests that you focus on getting educated first.

“Get educated and focus on finding your niche as soon as possible,” he says.

“I think everyone starts out with a broad net, but the key really is to be a subject matter expert and to add genuine value.”


Helping Families and Investors Buy Property

The idea of renting was something that Emma Maynard was never really comfortable with, so from a young age she was passionate about property and buying her own home.

When she was 20 she was able to get started and purchase her first property and from that point, she has continued to grow her property portfolio as well as renovate and flip properties and even purchase acreage.

After moving to Singapore with her husband’s work, she ended up reconnecting with an old friend who was working as a buyers agent, which made her realise that it might be a way she could pursue her passion and use her skills in property.

“I don’t think I knew that there was such a thing as a buyers agent prior to speaking with her so that planted the seed that certainly grew,” Emma says.

Based on the Gold Coast in Queensland, Emma was able to get registered and set up her business, Maynard Property Group, and started helping families and investors who were looking to buy in the area.

“A lot of my clients are local families, and for a lot of them, finding what they’re looking for is really difficult,” she explains.

She says that she’s been helping a lot of downsizers who are looking for beachside apartments, families seeking acreage of family homes, as well as people who are wanting to find good homes with the ability to renovate.

Emma joined the Buyers Agent Institute (BAI) when she was first getting established and said it was critical to her early success.

“It was pretty integral to getting me established,” she believes.

“We’re given guidance on how to set up the business, what certifications are required and how to become a buyers agent.”

She said most real estate training is targeted towards sales agents and doesn’t offer any help to buyers agents, which is why BAI is so unique.

“The Buyers Agent Institute has really stepped in and helped us learn the skills that are required from a buyers agent perspective,” she says.

Emma says that while she’s been able to successfully get her business off the ground and build momentum, the process hasn’t been without its challenges.

“It’s been challenging because it’s such a big learning curve,” she explains.

“Everything you do from setting up your bank accounts to making sure you’re compliant.”

She says she has had plenty of guidance along the way from other buyers agents who have done it themselves which is particularly important if you’ve never run your own business before.

Going forward, Emma is looking to build on her early success and expand her client base.

She says that for other people who are thinking about a career as a buyers agent, you need to love the work you’ll be doing.

“I think as long as you’re able to put in the hard yards, and get out there and do the work then you should think about it,” she believes.

“If you’re passionate about property then go for it.”

“If you’re not a people person, then I think you would find it difficult because you’re constantly managing clients’ expectations and negotiating with real estate agents, so there are a lot of people skills required.”

Helping Others With Small-Scale Developments

Richard Williams has had a long and successful career as a property investor and developer throughout his career in the Air Force.

After purchasing his first property in 2002, he saw the potential that small-scale developments could have and started looking at opportunities all around the country. His first development got derailed by the GFC, but he was committed to making the process work for him so he could ultimately set himself up for the future.

He eventually went on to purchase properties all around the country in places like Newcastle, Adelaide, Queensland and Perth and complete numerous small development projects like duplexes.

After a lot of success, he eventually started looking at different ways he could help others succeed in property as well.

“I’ve always liked and enjoyed property and small developments,” Richard says.

“I did a few little duplex and small property developments up around Newcastle early on and I always liked that value add side of things.

“As I was looking for the deals anyway for myself, and when I hit that financial lending wall, I knew that there were still nice little deals out there for mum and dad investors.”

He eventually established, Brickport, with the goal of helping others achieve success in property, with a focus on finding value add opportunities, like developments, all around the country.

Richard has also been sharing his love of property by providing education and networking to property investors and developers for over five years and runs regular property development workshops in Sydney, which has helped get his business off the ground.

Richard also trained as an explosives engineer while in the Air Force and that’s something he feels has helped him when it comes to small-scale developments, because of how much you need to focus on mitigating risks.

He worked with the Buyers Agent Institute (BAI) to help get the business established and said it was key to helping him change his thinking around what his goals needed to be.

“I think BAI is great, especially the mindset stuff,” he says.

“When I got into property more than 10 years ago, I always saw myself as an employee.

“But it’s like, well, no, actually, what’s the next step? How do I build a business?

“How do I bring people into that and bring myself out of the business and actually have something of value?

“The mindset material with Adrian, in particular, is particularly useful on that.”

He said that it was also great to be able to speak with more established buyers agents who were able to give him some insights on why you need to be patient and understand that it takes time to build a business, especially in real estate when it can take up to 12 months to convert a lead into a client.

“Getting that exposure to people in the industry that have been in it for a number of years is really good,” he explains.

Richard says that while he is now continuing to build momentum with his business, it’s important for others who want to pursue a career as a buyers agent to take a long-term perspective.

“I think just get started and start small and build your processes up,” he believes.

“Build your network up because you will underestimate the amount of time it takes to build meaningful connections with clients.

“But know you can do it.

“Just keep moving forwards, just pick one thing and, and keep doing it.”

He also suggests to start building trust with future clients right away.

“Get out there and just be seen to be taking action,” he says.

“Get out there to open homes, build relationships with agents, sort your processes out, start to become an expert in something.”

From Engineer to Development Site Expert

As a structural engineer, Rumana Khan always had a passion for property and construction, but it wasn’t until she had a family that she realised that she wanted to actively pursue her dream of building her own family home that she knew she needed to make a change.

Rumana says that when her first child was six months old, she was looking for a property for their family but was having trouble finding anything because of how competitive it was and really wished she had the help of someone who could bring her off-market opportunities with less competition.

That inspired her to become a buyers agent so she could use her skillset to help others.

With her engineering background, she often helped friends and family, build, renovate and design their own homes.

However, she ultimately discovered that it was possible to help buyers find properties as well.

“My husband said, you are always helping people with their designs for their homes and doing renovation projects,” Rumana says.

“You’ve got the structural and technical know-how to advise people on development projects or even just normal homes and how to renovate them properly.”

After leaving her corporate career, Rumana established her business, Primepod Property Consultants in Melbourne, and now helps owner-occupiers, investors and developers secure high-quality properties.

She says 60 per cent of what she does is helping large developers locate sites which could be worth upward of $50 million.

While also helping smaller investors, with securing sites and undertaking small-scale developments and renovations, as well as owner-occupiers who need a place to live in.

“Because of my background in structural engineering, I work very closely with builders, developers, and investors, because we have products that give you higher returns on your investment,” she explains.

“And that’s another thing that I really want to help people with because everyone is struggling financially.

“We all need that extra passive income to have a better life.

“It’s not enough to just buy a home, it’s about buying one and then maybe two more to have enough passive income to actually spend that time with your children and not have to worry about work, just to make ends meet with mortgage payments.”

Rumana says the first few years of getting established have gone well and she has put a big emphasis on building referral partners.

She says working with the Buyers Agent Institute (BAI) was instrumental to her success and having a group of people around her going through the same journey played a big part in her success to date.

“I think Ben has got a really great motivational aura around him, and that’s why I ended up doing the course,” she explains.

“I met some amazing people through the BAI and I think it’s great how they’ve grown as well.”

Rumana says her business continues to grow rapidly and she has a large network already in place.

“I’ve already expanded across 20 countries, and that’s leveraging about 80,000 odd agents with the way I’ve structured my business,” she says.

“And I’d really like to focus on some key country partners where I’ve already established some really quality high net worth referral partner clientele.

“Even my marketing and branding, it’s all about being a global buyers agent.

“I don’t limit myself to just Melbourne, and that’s how I’ve always wanted it to be.”

Rumana says she also wants to help buyers agents get more recognition for what they do and how they help people.

“For me, it’s not just about growing my business, but also to help make buyers agents in general, more recognised and respected in the industry.”

Empowering People in Property

After a successful career in marketing and communications, Jullie Bebbington knew that she wanted to pursue a career in property, however, she knew real estate sales wasn’t for her.

After helping a buyers agency brand their business, she realised that working with buyers and helping them achieve their financial goals was where she saw her future.

“I had the pleasure of branding a local buyer’s agency as part of my previous career,” Julie says.

“It made me realise that becoming a buyer’s agent could be a viable path for me.”

Having started to buy property herself many years ago, she lost it in a messy divorce. So she’s seen first-hand what can happen when you don’t have good advice in relation to property. As a result, Julie is a big advocate for women buying property, and having access to affordable advice and guidance.

However, with her new partner also working in commercial real estate, Julie made the strategic decision to pursue a new career as a buyer’s agent.

Ultimately she set up Bebbington Advocates which offers a boutique buying agent service helping people who are upsizing, downsizing, relocating or investing in property.

She is currently focused on helping a range of residential buyers secure properties and also works with commercial buyers.

Currently, Julie is also involved in a significant commercial land acquisition project for an international development group bringing a major tourism product to SE Queensland.

“My role focuses on site sourcing, research, and stakeholder engagement with local, state and federal government bodies and private sector advisors,” she explains.

“It’s an exciting opportunity that allows me to combine my marketing, communications and property experience.”

Julie’s focus is buying in blue chip suburbs and targeting growth suburbs.

“While I do work with investors seeking rental income or capital appreciation, owner-occupiers can also implement strategies to make informed decisions and maximise the benefits of their property purchase through good asset and location selection,” she says

Her focus is the inner north and the north western suburbs of Brisbane as well as the Sunshine Coast.

Julie says being able to work with Ben Handler provided her with a solid foundation to tackle the business side of things and gave her a clearer understanding of how to help buyers.

“The course gave me the necessary knowledge and guidance to navigate the industry more effectively,” she says.

“The real estate industry is constantly changing, and I’m fascinated with how it operates.

“You are always learning.

“It also introduced me to a network of like-minded individuals who have been invaluable in my journey.”

Looking ahead, Julie is continuing to look at ways to grow her business and grow her property portfolio.

She wants to help women who are looking to purchase property who might not have a support network around them.

“I am honoured to work with women going through separations or divorces, guiding them through the complexities of the property market during what can be a very vulnerable time, and helping them make property-related decisions with someone who genuinely cares about their wellbeing,” she says.

“My goal is to empower these women to make informed decisions and regain control over their lives.”

Julie’s past challenges have made her stronger, wiser and more focused on making smart property decisions for her personally, while also helping her clients do the same. The future looks bright.

Check out her website here –

From IT to Becoming a Buyers Agent

From a young age, Rohit Gehlot knew he had a knack for making strategic financial decisions and it’s what ultimately helped him build a property portfolio with eight properties and launch a new career as a buyers agent.

After relocating from India, Rohit was working in IT, but knew he wanted more out of life and wanted to set himself up financially.

A car accident at the age of 37 was a stark reminder of life’s unpredictability and gave him the resilience and determination to turn adversity into advantage. During his recovery, he decided to focus his energies on starting his buyers agency, a decision that would change his life forever.

Just a year after the accident, and after many months of extensive research and study, Rohit purchased his first property in Sydney.

After finding a way to get finance one single income, he and his wife were then able to rapidly expand their property portfolio when his wife went back to work.

His second purchase in Perth started a spree of investments and in a short space of time, Rohit had built a portfolio of around $4.8 million, across eight properties.

“We expanded our portfolio with specific goals in mind, allowing us to plan for our future and let time do its magic,” he says.

“Realising the potential for wealth creation through property was what really hooked me.”

With the growth of his portfolio, Rohit started to see property as more than just a wealth driver. It became a way to secure a future for him and his wife.

Once word got out about Rohit’s talent for property investment, he found himself helping friends and family. He also noticed a common theme, that many people didn’t realise that owning more than one or two properties was really possible. Rohit began to educate those around him, explaining the potential benefits and risks of property investment. It was during these discussions that he realised his passion could translate into a full-time career.

“That’s how InvestorAid came into being,” he explains.

“I wanted to help others make informed decisions about property. The key was finding the right property, in the right location, for the right reason.”

Rohit also worked with the Buyers Agent Institute (BAI), which provided valuable resources and support when he was starting out.

“The BAI network was incredibly helpful in understanding the expectations of a buyer’s agent and of clients,” he says.

“The regular guidance and support from the network were invaluable, especially during the early stages of establishing my business.”

At this point, Rohit’s primary focus is helping investors and he strongly believes in maintaining a narrow focus and going deep into the subject matter.

“Until I have multiple people in my team, each focusing on a specific segment, my focus will remain on investors,” he says.

Rohit’s investment strategy is data-driven, with the aim is to find undervalued markets where he can get the most value for his clients.

“If we’re purchasing a relatively new property, say five to ten years old, we aim to pay only for the cost of the building, essentially getting the land for free,” he says.

“On the other hand, if we’re investing in older properties, in established suburbs, the strategy is to pay for the land and get the building for free.”

Rohit’s approach focuses on both good cash flow and capital growth and he believes that to build a large portfolio, it must be sustainable.

“You can’t focus on one and expect to build a large portfolio. It doesn’t matter how much capital growth you’ve got; if it doesn’t have cash flow, you’ll hit your borrowing capacity sooner than you might initially think,” he explains.

Looking forward, Rohit hopes to continue growing his business while educating more people about property investment.

“Our approach has always been slow and steady, growing organically,” he says.

“But now, we’re looking at how we can refine our service as a buyer’s agent in Australia and really zero in on the value we can add.”

“We’re not just about buying homes for people; we’re about educating them so they can make informed decisions themselves.

“We want to provide the resources they need to make the right choices. And that’s exactly what we plan to do, moving forward.”


Helping Buyers From the UK to Australia

Ellen Keble’s journey to becoming a buyer’s agent in Australia is a testament to her passion for property, her business savvy and her determination to help others build wealth.

Ellen started her career in the UK in the media world, before deciding to move to where her passion really was in property.

“In my twenties, I started buying properties for myself in England, gradually building an impressive portfolio,” Ellen says.

“As friends saw my success, they began asking me to assist them in purchasing properties.

“This sparked the idea of not only buying and selling properties, but also helping others build their wealth through real estate.”

Ellen transitioned into running her own company, alongside her husband and a group of individuals, focusing on the telecoms industry.

Their company ultimately continued to grow however, she wanted a different avenue to channel her passion for property.

“In 2007, we made the decision to move to Australia to explore the country,” Ellen explains.

“But we saw great potential in the Australian market and decided to establish ourselves here.

“I continued working in the finance and mortgage industry, leveraging my husband’s expertise as a financial analyst.

“We formed a complementary partnership, with me handling the property side of things while my husband managed the mortgage aspect.”

When COVID began, she realised she needed to adapt what she was doing and they shifted their focus to working directly with individual buyers, rather than relying solely on developers and investors.

This change necessitated a shift in mindset and negotiation tactics, which led Ellen to get in touch with the Buyers Agent Institute.

“I came across Ben Handler, a prominent figure in the buyer’s agent industry, who provided the necessary knowledge and tools to navigate this new direction,” Ellen says.

“Enrolling in Ben’s course allowed me to refine my skills and adopt a buyer’s agent mindset.

“Through this experience, I developed strong relationships with local real estate agents and honed my ability to find the right properties for my clients.”

Today, Ellen works closely with a select group of clients through her company Cavendish Group, helping them build and manage their property portfolios.

She focuses on understanding the unique needs of each client, whether they are investors or homeowners.

“I work very closely with a select number of clients that go from princesses right down to moms and dads,” Ellen explains.

“It’s not just about buying and selling properties, but also about wealth-building and helping clients achieve their long-term goals.”

Much of Ellen’s success stems from her commitment to learning and adapting, something she’s been forced to do after moving countries and reinventing her business.

She says it’s critical that people entering the buyer’s agent industry are prepared to invest time and effort into mastering the trade.

Transitioning from another profession requires a shift in mindset, a willingness to learn, and a focus on building genuine relationships she says.

“In this industry, you have to be prepared to learn, learn, learn, and be open to changing and growing,” Ellen advises.

“It’s not an easy journey, but with dedication and a strong work ethic, it can be incredibly rewarding.”

Looking forward, Ellen is excited about the future of her business. She is in the process of launching a comprehensive package that will provide lead generation, marketing strategies, automation and support for buyer’s agents as well as growing her own business.

“My goal is to provide buyer’s agents with the tools and resources they need to succeed,” Ellen says.

“By offering a comprehensive package, I want to help them automate their processes, generate leads, and ultimately grow their businesses.”

Helping Owner-Occupiers Invest in Tasmania

When David Zerna was young he knew that property was going to be the way in which he could set himself up for the future.

At the age of 21, he purchased his first property, before going on to expand his portfolio with his wife as they ran their own business.

After successfully investing for many years, friends, family and business associates started asking David about property investing and it made him realise that this was something that he could ultimately move into in a full-time capacity.

“I was interested in property from a young age from my father and I always saw property as a good wealth driver and bought my first property when I was 21,” David says.

“Understanding the investment vehicle that is it made it very enticing.”

“We really grew our portfolio in line with our goals to help us achieve things late in life and let time do its thing.”

David says once other people knew that they were actively buying properties he started getting a lot of attention from those around him.

He says said he had to put a big focus on communicating to his friends and family that it was OK to own more than one or two properties and that it was a great way to build long-term wealth.

“That how the buyer’s agency really started,” he explains.

“I really wanted to help other people buy property, not only for investment but also for owner occupier reasons, but buy the right property for the right reason in the right location.”

David’s business, Timar Buyers Agency, now focuses on helping owner-occupiers purchase property in Tasmania, but he does it with an investment mindset.

He helps people buy quality properties that will see good long-term capital growth and even finds ways to get people to purchase their dream home as an investment to give them a better opportunity to see the benefits of the growth it can achieve.

“We help people who relocate to Tasmania, people who move within Tasmania, but also people who want to buy their future principal place of residence and initially purchase it as an investment,” he says.

“That’s becoming more prevalent as time goes on.

“That’s a bit of a niche of ours where we use an investment mindset and methodology, around purchasing it for 10 years and then they’re going to live in it or move to a new location to live in it.”

David says Tasmanians traditionally will move to other parts of the country but will come home eventually, which is why it’s valuable to think about where you want to live today.

According to David, he was able to get Timar off the ground relatively easily, given his long-term experience as a property investor and with an already established network of people around him who were excited to receive his help.

Much of his business still comes through his large referral network and as a result, he’s always been able to generate steady business since starting.

He said that he was also fortunate enough to learn a lot of lessons from the first business he established with his wife which she continues to run on her own.

David also worked with the Buyers Agent Institute (BAI) and says that it was incredibly valuable when he was getting started.

“The BIA network and the support it provides is really beneficial in understanding what a buyer’s agency is and what a client’s expectation is and having those support mechanisms with the wider group and probably more Ben himself, being able to answer things weekly was unbelievably important,” he explains.

“You have a lot of obstacles as you start your own business and having that support there
so you didn’t sit on them and your clients didn’t feel like there were any issues because we could deal with it through the weekly clinics and through the network.”

“There were also a lot of other buyers agents who were established and really willing to lend a hand and open up.

“It was extremely valuable.”

Going forward, David wants to continue to grow his business, but also help people understand more about property so they can make better decisions for themselves.

“Through my career, we’ve done things organically, slow and steady and built things organically,” he says.

“But in the next little bit, we’re really going to look at what buyer’s agents are and what Tasmania needs out of them and really hone in on the value that we can add as a buyer’s agent in Tasmania.

“We’re going to shoot for the stars in that space.

“We really want to move forward in the education space in Hobart around property and first home buyers and what the relocation means.

“It’s not just about buying people homes it’s about educating them so that they make the right decisions themselves and have the resources to make those decisions.”

From Building to Buyers Agent

Adam and Katie Marsden have always been drawn to property and were looking to find a way that they could use their knowledge to help others.

Adam is a builder and has had a long career in and around the property industry while Katie always loved real estate but didn’t want to be a sales agent. When they discovered there was the possibility of being on the other side of the sales equation they both jumped at the chance to help buyers find their dream homes.

The pair established Earth Property over 12 months ago and began focusing on helping buyers looking for a home in the Southern Highlands, where the couple moved during the early COVID period.

“Our strategy was to target people who were professionals, executives with grown-up children, people who wanted to have that lifestyle change or that tree change,” she says.

The couple now focuses on helping owner-occupiers looking to buy in the area in the $4 million plus range and were able to capitalise on the incredibly strong interest in the area when they launched their business.

“For us, it was really important to get very crystal clear on who our client avatar was,” Katie says.

“I think if you cast your net too wide, you’re not going to please anyone, and you certainly won’t have a successful business if you try to do everything for everyone.”

The husband and wife team also have three young children and trying to launch a business at the same time was difficult Katie says.

During the transition out of the building industry and into a more full-time role as a buyers agent was also challenging and Adam was forced to spend a lot of time away from the family along with a lot of late nights from Katie.

Katie says that trying to transition out of one career to start up as a buyers agent was clunky at times, but they’ve still done really well.

“We’ve been very successful in a short period of time, but I think that we can grow and can be a little bit more efficient than it has been,” she believes.

Katie and Adam joined the Buyers Agent Institute (BAI) before getting started and it has played a huge role in getting their business off the ground.

“It’s been the key, it’s been the thing that started us on our trajectory,” she explains.

“The BAI content has been absolutely fantastic, the support has been incredible.

“In those early days, Ben called me on his personal mobile number, so it was very personalised for us.

Katie says Ben even helped them secure their first deal when they were just getting established.

“It was extremely enticing and encouraging to have him so close to us, especially when we were just about to do some really big deals like our very first deal.

“He gave me a bit of a talk beforehand and we closed it at the highest commission that we were able to charge.

“And it was life-changing, it was absolutely life-changing.

“So I can’t thank him enough and the team enough for everything.”

She says that being part of the Everest program was also something that really was a game changer for their business and gave them another layer of accountability.

Katie believes the hardest thing for them getting started was trying to find that consistency.

“Even if you can just give it a tiny bit of effort each day, that momentum builds and that’s a compounding effect,” she says.

“There have been some days when I’ve just been so tired, but I’ve still tried to give a little bit of effort.

“There’s a combination of factors that make it successful and you want to see the results quickly and sometimes there’s a little bit of lag and that’s okay.

“It’s just understanding that if you just keep trying it does happen.”

Katie and Adam are now looking to capitalise on their momentum and keep growing their business, with the goal of doubling every year for the next five years while continuing to expand their team.

Helping Buyer’s Agents Grow

Grant Johnsen has been around property his entire working life, having started out in the building industry and ultimately started his own business as a building certifier.

Throughout his journey, he saw a wide variety of building work including residential renovations and larger residential developments which inspired him to start doing his own development projects which helped develop his passion for property.

“A big chunk of my life has been around property and I’ve always had a real interest in property,” Grant says.

Grant says that while he has always loved property, the real pivot for him came when he started to work with other people and help them on their own property journey.

After realising that he could reach more people, Grant launched Buyers Butler along with some of his other business partners and wanted to bring a new and fresh approach to the buyer’s agent space.

“We operate as a fully-fledged buyers agency and help a range of different people, whether it’s their first ever property, an investment property, or their dream home, whether it’s a weekender or their principal place of residence.”

Grant says that there are always going to be challenges in business and especially in property because of the ups and downs in the cycle.

“We launched the buyer’s agency at a really good time because the market kind of went crazy with COVID,” he explains.

“There were a lot of buyers and not enough stock.

“That was a great time for us, but obviously, especially last year, the market totally changed.

“I’ve found that you’ve got to be nimble, agile and you’ve got to move quickly, you’ve got to be able to pivot.

“You’ve got to be looking for opportunities but you also have to be able to pull the lever and fire something up quickly.”

Grant and the team also wanted to help other buyers’ agents and find ways to support them and allow them to grow their own buyer’s agency businesses.

“We’re now rolling out our partnership offering with Buyers Butler, to help buyers agents start and scale their businesses.

“They have the backing and support of our brand and then the support offerings that go with that.”

“But the heart behind them is to encourage and equip them and support them to do what they love to do which is helping their clients buy amazing properties.”

Grant says he joined the Buyers Agent Institute (BAI) around 18 months after launching his business and said the experience has been great.

“We had to learn the hard way,” he says.

“We didn’t have all that knowledge and IP that’s in the BAI course, we had trial and error which is never fun.

“When you start doing the course, you’ve got 10 years plus of learnings from Ben and everything he’s been through in the industry, all packaged up and put into a seven-week program.

He says there was so much good content that it can feel like you’re “drinking out of a fire hydrant” at times, but that’s a good thing because there is so much to absorb and implement regardless of where your business is at.

Going forward, Grant says he is focused on building a premium buyers agency brand both nationally and internationally.

He also wants to continue to focus on supporting other buyers’ agents as more and more people become a part of the group.

“It can be lonely out there running a business and doing it on your own, and having support and encouragement and being a part of a like-minded group of people can really help you through the tough times and propels you forward in the great times,” Grant says.