#20 – We All Have A Story To Tell With Brent Backhouse
In this week’s edition, we will discuss the massive success of Mr. Brent Backhouse as a Buyers Agent. He has assisted an impressive 26,000 people across 24 countries in buying properties.
He is a property investment expert and passive income specialist. Along with that, he had a professional sporting career and is a coach for the Sydney Swans academy. Brent is running his own Buyers Agent business.
Over the years, he has built a portfolio across five countries in residential property. He has also been doing PPOR for several years.
Challenges of International Buying
Born and raised in Canberra, he had an opportunity to study civil engineering. At the same time, he was dealing with property. Since the property business was more profitable than engineering, he chose it. He has an opportunity to go to England and started a business helping sporting people. Through the success of that business, he had the opportunity to meet Prince Charles and the Queen.
Brent believes that a good Buyers Agent does not look for the best commission, they look for the best deal in favor of the buyer. This way agent’s fee is justified.
Since the beginning of his career, he has bought many properties for himself and his family. Along the way he made mistakes but the important thing was he learned from them. Those lessons have taught him the pattern of things that work and those that don’t.
Analyzing this risk factor, controlling it, and then removing it from his process has helped him become successful in the property arena.
These risks are especially evident when buying a property in other countries. Factors such as document translation, currency risks, transport access risk, consulates prove to be very challenging to determine. That is partially the reason he has resorted to buying properties only in Australia.
That being said he still has clients in Europe that have been with him for the last 20 years which is a great achievement.
Trust is the key
In his vast experience, Brent has realized the importance of gaining the trust of people. This has helped him increase his business many-fold through referrals.
He has realized that there is a huge trust challenge in the property arena. Buyers feel like they are being burnt by the estate agents.
So whoever builds trust and communicates the truth will be successful.
Always put the client first
Brent’s aim has always been to facilitate the client. He understands that financial emotion is high while buying. That is why he has to guide buyers on how to transform the property so it is desirable to other people so it sells better.
He also advises people on how to generate passive income. He wants to see moderate capital growth with passive income that supports their lifestyle or starts paying their own home.
That is why he is getting more clients that want to RentVest. This means they can rent where they want to live and save money for investment.
It’s a known fact that income is required purely to build a portfolio. If there is no income, the buying capacity stops.
A word of Advice
Brent’s advice to youngsters in the industry is to make sure the client has a smooth experience and the trick is to manage their expectations up front and as you go.
He has made a habit of visiting every single property the client buys, no matter where it is to guide them through the risks.
He advises young athletes in the academy and those starting business in property to work hard when nobody is watching you and let your success make the noise.
His goal for 2020 is to help as many people as possible buying properties because Helping first time buyers or investors buy their first property is very rewarding.
You can listen to the full podcast below.