Why Focus on Process Instead of Outcome?

Buyer's Agent Darren Venter on why focus on process instead of outcome

Ben Handler:

Welcome to the Buyer’s Agent Institute how. The purpose of the show is to bring awareness to buyer’s agents. Bring awareness around the career opportunities the sector is providing people. To bring awareness of the value that buyer’s agents are providing people who need help buying property.

Ben Handler:

Our goal of the show is to strip back and dive into the remarkable stories and journeys of buyer’s agents who are paving the way forward in one of the fastest-growing career sectors in real estate right now.

Our guest today is Darren Venter. He’s the director and founder of Strat Prop here in Sydney, an investment-based national focused property business. Darren migrated from South Africa in 2008 to Australia. His first taste of real estate was actually in development. He was buying land for a developer for the purpose of development sites here in Australia. Darren has a background in CAD designing, which was actually the fundamental reason why he moved to Australia.

Darren’s now moved on. He’s got entrepreneurial, I guess, the taste of what it’s like to really get out there and do his own thing, and he’s started his own buyer’s agent business. As I said earlier, it’s called Strat Prop. What Darren is doing is quite unique. He’s developing a very custom bespoke client journey, fully focused on building investment portfolios. Investment portfolios for the future. So I’m really excited to introduce Darren Venter today. Welcome, Darren.

Darren Venter:

Thanks Bennie. Very warm welcome. Thank you very much.

Ben Handler:

For people who don’t know, what is CAD designing?

Darren Venter:

Well, CAD designing is… So there’s obviously a lot of different industries that use CAD designing, but CAD is computer-aided designing. The objective with CAD designing is that it’s a quick method to produce something, but there’s a very logical thought process in the actual workings of CAD design.

You have to reach an objective by starting at a start point. Like anything, I mean, you could put that analogy into baking a cake. You want to get a cake out of the oven you’ve got to start with the recipe. It’s the same thing with CAD. So there’s a very logical thought process when coming into a situation, being able to divide it out into the steps that you need to take to get to the end product.

Ben Handler:

I love it. And like building an investment portfolio, which is probably why it’s fundamental to what you’re doing with your new business at Strat Prop, right?

Darren Venter:

Absolutely. So with Strat Prop what we’re more focused around more than just buying property is actually growing the portfolio for our clients. So understanding that maybe while CAD designing is the process to get a product, building that portfolio or buying those properties is the process to build that portfolio. So when we do purchase our properties for our clients, we actually go in knowing exactly what their profile looks like as an individual.

And we question them out by a series of questions. It actually puts them into, I think it’s three different sets of criteria that they fill out or rather three different buckets that they are put into by means of, I think it’s 27 or 28 questions. And these questions essentially profile them out into nine major sections and it shows their weaknesses and their strengths. And then we basically take those, and we use them inside the process to be able to purchase their property.

So what this looks like, just to elaborate on that, is if we have a client that might be time-poor, but they have high funds, or if they have a lot of time available, but low funds, you could strategically purchase that property knowing that if they do have more funds then they can basically put that cash towards contractors to be able to develop a property. Therefore, that means that that property will have to be that type of a property. Then we have to look in certain areas because those properties are only in certain areas, but it’s also got to then fit into their actual budget.

So being able to balance all of these things is basically how we purchase our properties for our clients, and then build off that every single time in their portfolio. So getting that property to perform in the right way for them, and then essentially withdrawing the equity, moving it on to the next property and building out in that strategic layering that we go through.

Ben Handler:

How important is the first purchase?

Darren Venter:

Extremely important. So a lot of the times that first purchase is also considered the exit property, just because you can only lend so many times from the bank and therefore the bank’s only going to give you so much money. So that property, the initial property purchase that you’re going through, that actually has to be the one that’s going to be able to get you into the good books with the banks again, because essentially you can’t borrow forever. The banks handicap you at a point and that property is then the tool to get you out and re-inject that equity back into your portfolio and use it further on.

Typically, you’re probably looking at around four to five purchases before you get this knockback. Sometimes six purchases, depending on obviously the client’s profile with the bank because everybody has their absolute individual profiles, but it’s about being able to balance that profile financially within the property structure.

So very important to get the first property right because that property is the one that’s going to be able to essentially lead you onto further growth when you do hit speed bumps. Because as we all know, property investment is not all cakes and cookies. There are some speed humps on the way, but it’s about preparing yourself and making sure that you go into the game with that exit strategy in place.

Ben Handler:

Yeah. And which is like what you were sharing with the CAD designing, you’re thinking about the end goal and you’re moving.

So let’s talk a bit about research. Obviously it’s fundamental to what you’re doing, to what all investors do. One of the big issues I think for investors and buyer’s agents is a bit like a membership site is overwhelm. You go in there and you’re like, I’ve got Real Estate Investar, I’ve got HtAG, I’ve got [inaudible 00:06:08], I’ve got RP Data. I’ve got Pricefinder et cetera. This does this, that that.

What’s your approach to A) Consolidate and then B) For it to become a bit more seamless for you to move quicker.

Darren Venter:

Well, the consolidation is the biggest thing. You’ve got to get the information, but you can’t just get the information. You got to get the right information. So data is available to everybody. We’re all got privy to it. Everybody can get it. It’s really easy. That’s not the problem. It’s being able to understand what that data means.

So being able to construct that into an actual legible format and to be able to predict what that’s going to mean. That’s the trick there. So if we take a look at, for example, a low vacancy rate in that area, it might be a good factor to make judgement off, but it might not be that right factor to make judgement off. You’ve got to look at the demographic behind that vacancy rate. You also got to ask yourself why that vacancy rate is there. And also what influences around there are the government putting in place to influence that vacancy rate and what’s going to influence it negatively or positively in the future.

We basically base a lot of the information and a lot of the data that we collect is off government’s portal. And you’re able to take this information because the government makes it really available to a lot of people. And you can take this information, understand what infrastructure expenditure’s going into certain areas, be able to make a prediction of what that is going to look like in terms of the projection of value growth in an area and work off that.

Ben Handler:

So if you’re looking into an area, I’m assuming you’re looking at obviously local economy, looking at vacancy. What are the key things you are looking for when you’re moving into a potential let’s call it a new hot spot or new area?

Darren Venter:

So we want to understand what the actual demographic movements look like. So the vacancy rate is one thing, but what is that vacancy rate over? We keep harping on the vacancy rate, but it is an important point. But it also really does come down to the rate of movement. So what are those people… How quickly are they moving into an area? How quickly are they moving out of an area?

The infrastructure spend is a big thing. And I’ll just put that back into an actual situation. So if we look at, for example, out in the western suburbs of Sydney or in Canberra, they’ve got the international expansions for their airport at the moment. And we all know that Canberra’s going under a very high injection of tech at the moment, introducing the first 5Gs connectivities and a lot of tech hub around Canberra. But what we also need to look at is that those international airport connections are going to be in the likes of Los Angeles and Tokyo to the biggest tech hubs in the world.

So some of this influence can be predictive of what else can we look for in terms of tech development, tech boom. And so then we can go back into the Canberra market and find out what other influences the government’s putting in place to assist that. And therefore, if that’s going to be… They’re obviously going to need cabling under the ground or other infrastructures that are going to be able to support that industry.

Then essentially we can look for the people that are going to be able to work to support those industries. Those people have to live somewhere. We’re in the business of buying property. So we have to buy those properties that are going to be able to work for those locations, for those industries, for those reasons. So it’s about back stepping and understanding the full scope and then honing in on the actual data, which is the supportive point for it.

Ben Handler:

Most of your clients are they typically locking in interest-only loans to support this strategic direction that you’re going in?

Darren Venter:

We work very closely with our finance partners because not everybody is the same and it depends where you are in the portfolio too. Throughout that big questionnaire that we give our clients… It’s not a big questionnaire but throughout the questionnaire that we give our clients, a lot of that stuff is also financial questions, but we also then lead onto the conversation with our mortgage brokers and our financial partners.

So every instance is very specific and particularly tailored to the client’s needs. If there’s a need for a principal and interest, then we might go that way. But typically getting into the investment properties, starting off interest-only, great. If you can get into the 80%, great. If you can’t there’s still lenders mortgage insurance, which we can tap on. It just means that your rate of growth is influenced by the decisions you make on the financial side too.

So there’s two very important things that we need to do here is the property purchase strategy and then the financial placement strategy. And if you can place those together to work really well, then essentially that property is going to be able to perform for you, perform for your portfolio and allow that to grow in a very structured strategic way.

Ben Handler:

Are you focusing on existing stock or is it new or are you doing both?

Darren Venter:

We don’t buy new stock. It’s very rare that we buy new stock. And just a bit of a background. I used to actually do land finding, land investigations for building companies and for mass developments. And I stepped away from that because it’s not necessarily the point where I found value because I really value finding properties where the growth of the property is influenced by what I’ve literally been speaking about.

A lot of developments don’t necessarily have a lot of that interest best of mind or front of mind. And I’m not saying that’s in every single case, but that is one of the reasons why I actually stepped out of that side of the industry is because I really saw the value of what the market growth does. So because of that, I actually took myself away from the new builds because we couldn’t really justify the value growth in the new builds.

Ben Handler:

Which makes sense.

Darren Venter:

Yeah. So we actually purchase existing stock most of the time. In fact, all of the time. So we find these products in regional pockets of Australia, also outer metro areas of Australia. And as long as it makes sense for the clients, then that’s what we go ahead with. But essentially every property that we purchase for our clients is individually picked. We don’t have a place where we like to pick right now, because that might not be right for the portfolio. Every product and every property has its own reason in the portfolio.

Ben Handler:

Which makes sense. And it’s obviously a backdrop to your business model, which is obviously very custom bespoke. And as you were saying around the interest-only or the PNI, it’s based on that specific time for that specific client for what they need at that time. And I think that’s great because there’s no one size fits all approach for investing. I think you need to analyze the situation as it is, which I’m sure clearly you’re doing and then working out what’s the best strategy to meet the objective outcome.

Darren Venter:

Absolutely. Everybody has their own situation. Everybody has their own objective and everybody has to have their own plan to get there. So it’s about creating that plan and doing it through strategic purchasing is to me the only way to do that.

Ben Handler:

What have you found challenging? Obviously, as an entrepreneur starting your own business, it’s never easy. Buyer’s agents are starting to grow now. Obviously property is something you’re passionate about. What have you found most challenging starting out Strat Prop?

Darren Venter:

The most challenging part of starting any business is being able to let people know what you’re able to do for them. There’s a big rapport that you have to have. There’s a big amount of rapport that you have to have with your clients and potential clients. Building that relationship is always the biggest thing for me to be able to get people to understand what it is that I do and why I do it.

So I think for me, that’s probably always been the biggest thing. I wouldn’t say it’s been necessarily a challenge, but it’s been my main focus in business would be to try and get that relationship with people because when you are purchasing properties for them, which is of such… They’re good volumes of cash spend that they’re putting down into your trust to actually be able to purchase a property for them, you really do need to get to know those people because you need to understand what their objectives are.

So in terms of the biggest challenge, it would probably be to get out in front of my potential clientele and let them know what it is that I’m able to do for them. But like with any business that you create, there’s a lot of challenges. There’s the marketing challenges. And that’s pretty much what I’ve just harped on there. So that is marketing 101 is about getting people to be able to trust you and understand what you’re doing. Probably the most important thing or the most challenging thing would probably be getting in front of the right people.

Ben Handler:

Which is also comes down to getting clients. And I think that’s a common problem for all businesses typically starting out is client acquisition.

Darren Venter:

Yeah, absolutely. It is a tricky part, but what I’m finding is that as soon as you take on a couple clients, they refer on to other clients, they refer on to other clients and you build your network that way. And you really do grow a strong clientele base. And that I think is probably more valuable than any sort of online marketing that you can do because you know the product that you’re supplying to this person, and they’re able to share that knowledge with somebody else.

So understanding what you do and sharing that with your client, allows them to share it with their clients. So being really open and exposed about the whole process is one of our… Is basically top of mind for us is that we expose all of our discussions and our conversations and our findings. And we actually train our clients up along the way so that they have a very good understanding and comfort level with what we’re trying to do.

Ben Handler:

The whole transparency. I sent an email out to my database a few days ago, and I was sharing two tips on what I felt buyers wish they knew before they… Because I personally with my experience, I think that buyers are very naive. I’m sure you’ve got your own experience and perspective, but I think they think they know what they’re doing, especially the ones who might have, they might have bought one property or two, or they may have never bought before. They don’t know what they don’t know.

So my two tips. Just one of them and we can elaborate on this. I’m curious to get your perspective. The first tip was around, I guess the whole essence of developing real estate agent relationships. The importance of having a solid real estate agent relationship for two reasons, especially for a buyer’s agent. One is getting access to all available stock. So not relying on real estate and domain. And then the second is to position you to buy the property at the right price because you have that relationship so they’ll say, “Hey Darren. I’ve got two other buyers here. If you just give me 420, deal’s done. We’ll go unconditional.” So that was the first one was about agent relationships.

And the second tip that I mentioned was around negotiation. In the sense of… I was mentioning that the negotiation begins when you walk through a property if you do go through it. Just judging body language. If you’re looking like you love it all and you try not to say much and you think because you’re not talking that you’re winning it. And then when you get on the phone to try and crunch the deal out as a buyer potentially they know you love it. And they’re going to use that as leverage. And they’re going to squeeze you.

What’s your take on those two things? So one is obviously the importance of real estate agent relationships and two just around negotiation.

Darren Venter:

Number one. Real estate agent relationships. It is extremely important. I know there’s, unfortunately, a little bit of a taboo thought process around real estate agents. And I’ll be honest with you. They are all great people. They’re all doing their job, and they’re all doing the best that they can do.

So when you’re going into a negotiation or a discussion with a real estate agent, be open, put your cards on the table, know what you have to hold back if you do have to hold anything back, but understand that they are still people trying to do their job and work with them as much as you can. If you’re open, if you’re upfront and if you are basically putting everything out there that you should be, you can’t put everything out because there’s negotiations taking place, but if you are open and you’re friendly and you’re humble and you are just… If you put out the energy to be able to receive the energy, then that’s when that good relationship comes through.

And having an open conversation with an agent is probably the first step in the right direction. Going into those discussions being closed off to an agent is not going to get you anywhere. You’ve got to befriend them. You’ve got to make them understand that you are doing your job just as much as they are. And understanding that basically allows a good coherence between the two parties.

Ben Handler:

And also, I guess, gives you more access to stock. And what your take on negotiation? Because I think a lot of buyers think they know how to negotiate. They can negotiate on a fridge, or they might be negotiating in something very different to property, but then they jump into property, and they think they’re this expert negotiator. What’s your take on that?

Darren Venter:

The negotiation game it comes down to every single circumstance at hand. There’s a lot that you can play on in the negotiations. When you do go into negotiation, I would just be mindful that there’s a lot of options that… Because you obviously can’t put everything on the table at the same time, they’re probably not putting everything on the table at the same time, too.

As long as you have a good rapport and you can go into that negotiation on a good holistic level where you’re not battling each other, where it’s a good conversation, I think that will get you further in uncovering a little bit more information which you’re able to use in your negotiation. So definitely being able to create that rapport with an agency is very important too, especially with being able to get those off-market listings. It’s creating the trust between the two parties and there’s obviously the trust factor, but then there’s the fact factor.

The trust factor you can only get so far being a negative person without much trust. But if you have a bit of a positive attitude going into it, you’re going to get more of the fact factor than the trust factor from the party that you’re actually negotiating with.

There’s obviously always a lot of tools that you can use in a negotiation strategy. Obviously on forwarding the rental onto the property. Helping the agents keep that property on their rental. So there’s a whole bunch of different factors you can use. It’s always very dependent on the property at hand. But I would say number one is, go into it understanding that they are just as human as you are and that you’re having this human conversation between two parties and don’t make it an argument, make it a discussion.

Ben Handler:

I love it. And let’s talk about all these buyers out there who are waiting until September to buy. And then yesterday we just got news that it’s going to be… So they could be waiting until January.

Darren Venter:

They could be.

Ben Handler:

And they could be waiting until 2063. So what’s your take if buyers come to you and they’re like, Darren, I’m just waiting to September or now they’re going to be waiting until December to buy. Have you got an opinion around that or is there something that you’d like to share to them?

Darren Venter:

Absolutely. Don’t wait because the more you wait, the less interest you can earn or the less gross you’re going to get on that actual money that you have saved up. A lot of our clients come to us, and they do you have this discussion with us where they say, well, we just want to wait, and we want to test out the market because we’ve heard that something’s going to happen. It may happen. It may not happen, but what’s the point of waiting?

Right now with the funds you have available, with the place that you are, with what you’re looking to achieve, we can create that plan. That plan might look different in eight months’ time and that’s that plan. But right now it could be this plan. Each plan will have an outcome, and it’ll basically be able to take us towards your objective one way or another. But if you wait, you’re going to get there later. And that’s the bottom line.

Ben Handler:

Yeah, it’s an interesting one. I always tend to think that the people who are on that fence wanting to wait, I guess the real question is how serious are they? Is it a high priority to buy? And I tend to think not so much because why would they want to then…? If the right property presented itself today at the right price, why wouldn’t you want to buy it?

Darren Venter:

Absolutely. I think that comes down to, again, the question of what is your desire to work with a buyer’s agent too? If you’re able to find that on your own, if you see it on your own and you want to buy it on your own, then buy it on your own. But is that property, the right property for you to be buying and for the right reason?

So it’s understanding what the market factor is behind the property, but it’s also understanding what that property is going to be able to do for you. So if you’re waiting for the property to do something, I can tell you now, today it’s going to be there and in two months it’s going to be there. It’s still going to be there in a year. It’s not going anywhere. It’s the performance of the market and how you can gauge that with your personal profile.

Ben Handler:

What made you personally want to become a buyer’s agent? What was the drive behind it?

Darren Venter:

Well, my whole family comes from property originally. So my mum was a real estate agent. My auntie was a very big real estate agent. My grandfather actually owned one of the biggest real estate agents in Johannesburg.

Ben Handler:

Why didn’t you get the sales gene?

Darren Venter:

No, you see, that’s the thing.

Ben Handler:

You missed it.

Darren Venter:

I think I got my technical knowledge and my technical head from my dad. All the property was on my mom’s side. And I took this love for property, which I could see that they were doing really well with, and I saw what it had done for the family on that side, but I’ve got a more technical approach on things. I’m not necessarily a salesperson, but I do like the interaction with people. I love that.

So being able to take the property, which I love. I love the property factor of it. And being able to put it into a technical aspect such as investment purchasing through strategic plans. Then I think yeah, onto a winner, and I think I got that from my dad’s side because we used to sit down every Sunday and draw out house plans on A3 papers, and we’d be like, yeah, this is the house we’re going to buy, and we’re going to build this one. Good memories.

Ben Handler:

Obviously we’ve hit a new FY. What’s the plan for Strat Prop high level?

Darren Venter:

So I’d say high-level plans is we’ve got some new, really cool tools inside of our business, which we’re using with our clients. And it allows our clients to basically be able to grow their portfolios effectively without having to actually manage it themselves.

Ben Handler:

This is your IP?

Darren Venter:

This is our IP. And we’ve developed this over the last several months. It’s come to fruition just probably about four weeks ago. The new development release of it at least has become fruition about four weeks ago. It’s really interesting stuff. So basically we’re stepping more into the portfolio growth rather than property purchasing side of things.

So for our clients now, for the next coming years, we are wanting to take on clients who are actually looking to be able to grow their portfolios, rather than just buy one or two properties. We actually want to set them up and nurture them and manage that whole system and set up and structure for them.

Ben Handler:

Okay. That’s exciting.

Darren Venter:

It is very exciting.

Ben Handler:

It’s big. And so you’re based in Sydney, mainly?

Darren Venter:

Based in Sydney, Northern Beaches, but we purchase countrywide pretty much.

Ben Handler:

Love it. As we wrap up, where can people find you?

Darren Venter:

So the website’s www.stratprop.com.au. Facebook is Strat Prop AU and Instagram is Strap Prop, I believe. LinkedIn Strap Prop again, Darren Venter. My personal email address is darren@stratprop.com.au or you can give me a call. The number’s on the website.

Ben Handler:

Awesome, man. Really appreciated the chat.

Darren Venter:

Thank you very much.

Ben Handler:

Great to see your journey evolve and just looking forward to see you kick some massive goals over the next FY.

Darren Venter:

Thanks mate, you too.

Ben Handler:

Great to have you.

Darren Venter:

Thank you very much.

Ben Handler:

Appreciate it. Okay.

So hope that was a good little background and backdrop on to Darren’s story at Strap Prop. As you can see, being a buyer’s agent, you don’t need to be that salesperson. Like you see the real estate agent with the shiny teeth and the pointy shoes and the flashy car and all that stuff.

A lot of buyer’s agents are actually quite technical like Darren. Especially for investors, they’re analyzing data. Like we talked about. There’s so much information that it’s overwhelming. You’ve got to learn how to consolidate it all. And as you just heard with Darren, he’s actually built out with his own IP a lot of tools around delivering his client a different, fresh innovative experience to really grow that portfolio and watch it grow and measure it.

So if you want to learn more about Darren, check him out. His details are on the screen now. You can check him out on his website. You can email him. He’s running an investment national business. It’s very bespoke and custom. Awesome chatting. See you next week.

Please watch the full episode here:

Giving People Honest Advice

Buyer's Agent Ben Plohl

After 15 years as a property investor, Ben Plohl has built up an extensive understanding of what a great investment looks like.

Ben started buying property at 18 years old and built up his portfolio across the course of his working life. After working as both a chartered account and CFO, Ben made the transition into a full-time property, in a bid to follow his passion and help others.

“As soon as I turned 18 I went out and bought my first property and from there I really developed a passion for property.”

“Over a long period of time I was able to build up a pretty large property portfolio and towards the end of the corporate career I didn’t need to have that corporate lifestyle anymore, I had a young family, I decided to make the transition into a buyer’s agent.”

Having worked with buyer’s agents throughout his own investment journey, Ben understood the benefits and felt he would be a good fit both personally and also given his background in business.

Ben’s business, BFP Property Buyers, focuses on the Sydney area for owner-occupiers given his in-depth knowledge of the area but also helps investors identify properties in all locations.

“We do both owner-occupier and investments. For owner-occupier perspective, we target Sydney, predominantly around the Hills district, Lower North and Upper North Shore, the Eastern Suburbs and the Inner West of Sydney.”

“From an investment perspective, we don’t have a bias to any particular location. Our location analysis and selection are based on a scientific data approach where we look at the economics behind certain markets and understand what’s going on at a sort of micro-level to then give our clients the advice around where to invest in in order to meet their specific goals. At the moment we invest in just over four different states across the country.”

BFP Property Buyers started at the beginning of 2019 and has grown quickly. Initially, Ben reached out to the BAI to help him get the business started on the right foot.

“Having run businesses in the past and big teams, I think going into your own small solo-operator business is always daunting in a new industry.”

“With Ben’s help and his course, it was a way to give me comfort in having a crack at it and ever since I started it’s been great. He’s a good guy.”

Going forward Ben is looking to continue to grow his business while focusing on helping people.

“Setting up a business is always great – the financial benefits are always great. But for me personally, it’s just helping people – giving them honest advice about helping them make better decisions when acquiring their largest asset that they most likely will buy in their lifetime. So that’s really important.”

“It’s important for me to be giving them independent representation in making smart decisions and not overpaying for property.”

For those looking at a career as a buyers agent, Ben suggest people give it a crack.

“I think it’s important that you have a good, thorough understanding of property. I think that’s really important. Having good interpersonal skills, being able to understand or extract information from your client to really give them valuable advice around what they might need and what they might not need.

“But ultimately it’s just if you’ve got the confidence then have a crack. I think the industry’s still in its infancy and there are opportunities for everyone.”

Maintaining High Standards

Buyer's Agent Matt sharp

Matt Sharp has had a passion for property for as long as he can remember.

When he turned 18, he set about saving for his first property and in the process started to learn everything he could about what drives property prices.

It took him six years to buy that first property, but since that point has gone on to build a substantial property portfolio and in the process has helped many people get started on their own property journey.

“Property is my passion and is something that I just love. I just enjoy all aspects, whether it be the data research, inspecting the property, or seeing how I could potentially develop or add value and then sharing that with other people.”

After finding a level of success personally, Matt wanted to expand what he was doing and felt that going down the path of becoming a buyer’s agent and helping and educating others was the right fit for him.

“The biggest thing for me early on what that, for every one positive story around property investing I heard, there were ten horror stories.”

“Not many people were having good experiences investing in property and unfortunately a couple of years ago there weren’t too many people out there giving good property investment advice.”

Matt is located on the Central Coast, an area that is doing exceptionally well at the moment and somewhere that he personally feels is a great place to be investing. His personal investment philosophy is a highly risk-averse one.

“In terms of the properties that we buy, I don’t buy anything brand new. Everything is existing, in areas that offer very low risk, low stock, low vacancy rates.”

“I’m a very, very low-risk investor personally and probably even more of a low-risk investor professionally when I’m advising people because obviously, I want to make sure that I’m eliminating every single pitfall possible.”.

While Matt had great success as an investor, getting his business up and running took time and plenty of perseverance.

“I’ve been operating for about 18 months now and to start with because I was on the Central Coast, the service wasn’t well known, so initially I just spent a lot of time just spreading the message that there was a buyer’s agent here on the central coast and sharing the message of what it was that I offered.”

“But getting clients just started from my inner circle or my established network of friends and other professionals or referral partners that I already had existing relationships with and those who sort of trusted me enough to refer some people to me and then obviously had some really good outcomes for people.”

“Then it just sorts of snowballed and snowballed from there. Now I get my clients from multiple referrals mainly because I’ve been fortunate enough to have some good outcomes and then people obviously trust you and then it just builds from there.”

Matt went through the BAI program and he feels it really helped him get where he wanted to go.

“Initially I didn’t really know how to get from A to Z. That’s what the BAI course does – it gives you a framework on how to run a successful buyer’s agency.”

“That help for me was tremendous and it just gave me the blueprint to be able to build my business and then how to run my business as well. So it taught me a lot.”

“I was never in real estate sales or anything like that, never wanted to be, never will be. I didn’t have a real estate background as such but leveraging my own personal experience and knowledge as well as the information that Ben shares in the BAI course combined, that can be quite powerful.”

“If you have your right morals and ethics and if you know your stuff, it can be very powerful.”

Going forward, Matt is looking to continue to grow his business while maintaining high standards.

“As clichéd as it sounds, I really want the buyer’s agent profession to have high standards and for people to look at us and our profession with a viewpoint that we add tremendous value and service because we all know what a real estate agent is and how people perceive them.”

“I really want to make sure that people look at my business in a completely different light.”

Matt suggests if you think a buyers agent sounds like the career for you, give it a go.

“There’s been a lot of late nights, there’s been a lot of early mornings, there’s been a lot of ups and downs, but for me personally it was probably the best thing that I did.”

“If you have a fire in the belly or if you have an itch that you feel as though you should be doing this, I would say give it a go because that’s what I did.”

Why Choose Impact Over Income?

Buyer's Agent Rasti Vaishav on why choose impact over income

Ben Handler:

Welcome to the Buyer’s Agent Institute Show. The purpose of the show is to bring awareness to buyer’s agents, to bring awareness around the career opportunities that the buyer’s agent sector is providing people. To bring awareness around the value that buyer’s agents providing people who need help buying property. Our goal with the show is to strip back, and dive into the remarkable stories, and journeys of buyer’s agents who are paving the way forward in one of the fastest growing career sectors in Australia right now.

Our guest today is Vaibhav Rastogi his nickname is Rasti. He’s a very rare individual, his roots take him back where he was born to India. And he had a very strong passion for property, which led him into architecture. And then due to family circumstances to better support his family, he then moved into IT. And then during his time and tenure in IT, he then moved to Singapore and did his masters in computer science.

Ben Handler:

And then after that, he wanted to challenge himself further and had a desire, a pursuit to get into the investment banking world, to work for one of the big banks. And then during that, he then went and did his MBA and then went and did his CFA, and then landed a job in one of the big banks and was responsible for managing over $2 billion worth of funds. And he was specializing in the research department. And during all this time, within seven years, he built his own investment portfolio up to a value of circa $5 billion, a positively geared portfolio with a very healthy debt to equity ratio.

Ben Handler:

Rasti’s had a very strong passion for property, which has led him now to leave the banking sector after building such a successful portfolio and start his new buyer’s agent business called Get Rare. It’s a very bespoke buyer’s agent business based in Melbourne. And what Rasti is doing with this particular business is he’s bringing his analytical skills, his research skills to the table to really analyze data and information, to make very sophisticated decisions for his clients. I’m super excited to introduce Rasti. Welcome Rasti.

Vaibhav “Rasti” Rastogi:

Thank you so much, Ben really appreciate that. Yes, I’ve done it all and I love it. I love it. And to me it’s all about purpose. We talk about property investing as just about properties, to me it’s much more than that. It’s about fulfilling your dreams. I’ve actually taken more of a consultation approach, understanding what people are after, like what are their desires, what are their wants? And then having an understanding of where they want to be and where they are today. And then bridging the gap through the investing in properties is just one way, which are filled. The whole scenario, whole working around coming from as you had mentioned, I’m coming from a very humble background from India, where I’ve realized that it’s all about education, understanding of how people are doing it and then just emulating them.

Vaibhav “Rasti” Rastogi:

It’s a very easy formula, which I’ve actually done quite a few times now moving to IT industry, learning from the best, then moving into the financial sector again, going to do my MBA like went to AGSM, and even to US, one of the best schools over there Booth Business School. And now coming to you, Ben in all honesty, like you are one of the best or rather you are the best actually I should say. And to me it’s more about learning from the best in the breed. And thank you so much for all the support and the coaching.

Ben Handler:

You’ve got a very impressive background by the way. Your resume, I mean. I’m inspired by what… But anytime I see someone who’s put in effort and who’s learned something, whatever it is, I’m always inspired. And I admire that. And when you sent me your bio and I was looking forward to obviously meeting you today. Because I know you’ve come here from Melbourne, but I was reading it and I was thinking, wow, I mean, you’ve done a lot. And what really struck a chord with me was you started in architecture.

Vaibhav “Rasti” Rastogi:

Yes.

Ben Handler:

And obviously that was your purpose. You were in the property arena there. Then you got distracted like I did as well, and like some other people do, which is not a bad thing. I don’t mean that in a bad way. And now you’re back in the property space, doing what you love, how does that feel?

Vaibhav “Rasti” Rastogi:

It is just amazing, like I remember one of the speeches by Steve Jobs in one of the university, like on the graduation day and he was talking to the students and he said something which actually resonated very well with me is like whatever we do in our college days, or whatever we do in our career, they are just the stepping stones. It will take a while for us to figure out how those dots actually connect. When I was doing architecture, I was very passionate. I was actually doing some projects as well. I was actually [inaudible 00:04:55] in my university as well as I got scholarship, but it was just I guess the demand of the time then that I had to support my family. Back home or back in India. It’s like, you have to work very hard yards.

Vaibhav “Rasti” Rastogi:

I’m happy to go hard yards. But then it takes a while for an architect to slog through to make a substantial living out of it. For me, it was more about the need of the time to support my family. And for that reason, I had that passion to learn and quickly deliver. And that’s the reason why I actually started in computer science. I actually learned programming on my own and I got a job while I was actually studying my architecture as well, so I had a job offer in my pocket as an IT consultant before I actually finished my architecture degree. It was not really a brainer for me to switch it very quickly from there. People were arguing like how come five years of degree, which is pretty good time for me to establish over there and let it just go. Looking back what I’ve actually learned in architecture is that we started the design.

Vaibhav “Rasti” Rastogi:

We started the concept. We don’t really just come up and start doing the fine details of where the wiring or where the toilet should look like. We actually start with a concept like, okay, this is the building. This is what we are thinking about. This is the form. This is the artistic part of it, and the function, and the engineering aspect of it. Like how it combines together to generate something tangible.

Ben Handler:

Yes.

Vaibhav “Rasti” Rastogi:

Now, fast forward a couple of decades now. This is what I’m actually doing. Like irrespective of whether the property is related to the architecture, but I’m thinking about designing the life, designing the right way of approaching it. And then coming up with the conforming components, that how we should do one thing at a time.

Ben Handler:

I noticed the path of the architecture, and then now buyer’s agent. And obviously the pieces have come together, but I want to talk about designing the life because that’s what you just mentioned there.

Vaibhav “Rasti” Rastogi:

Yes.

Ben Handler:

When you were in banking and IT, you’re working from obviously great companies. Did you see that as really designing a life compared to now running your own business?

Vaibhav “Rasti” Rastogi:

Yup.

Ben Handler:

What’s your definition now of designing your own life?

Vaibhav “Rasti” Rastogi:

Before I answer that, if I talk about how do I see that happening in my IT job or in my finance job, it’s more about what is the goal that we’re trying to achieve? Like when we talk about the IT project, there are so many components as a project manager, that one has to look after stakeholders, budget, timeline, constraints, the challenges which keep coming and all of a sudden, all you have an eye on is, okay, this is what we really want to achieve. Now you just go work backwards that these are the conforming components, right? Now coming back to the life question, maybe if you allow me, I really want to relate a story.

Ben Handler:

Sure.

Vaibhav “Rasti” Rastogi:

Because that has actually got me going, my mother has been a very hard working mother as a lady. She started a business just to support us to get into the right education system. And what I’ve learned from a story that she told early on in my childhood was that there was a baby elephant tied to a tree. The rope that actually tied it was very thin, but it was strong enough for the baby elephant to be tied to the tree, so the baby elephant tried to break it many times one week, two weeks, four weeks, and then he forgot about it. Fast forward a few years that same elephant is now an adult elephant still tied to the same thin tree via thin rope. The idea is that actually it’s not really a story of an elephant. The story of our common nine to five, like the thing that you’re t-shirt talks about.

Ben Handler:

[between the night 00:08:39].

Vaibhav “Rasti” Rastogi:

Yes. It’s us in general, because when we grew up, we had lots of passions and lots of thinking that we really want to do, what were our desires, but the challenges of the life got us… We always talk about time, money, and energy, it’s a fine balance of the three. In our life stages we have at most two out of three, when we are young, we have time, we have energy but no money, right. In our adulthood, we have lots of money, we have lots of energy, somehow no time. In our later stages of life, we have time and money, but no energy, right. If think through this, we are not really leading the life you want to, but rather just cycling through.

Vaibhav “Rasti” Rastogi:

What I’d really talk about is like, okay, what are your desires? Like if there’s no constraint of time and money, what will you do today? Will it be a job, nine to five job you are doing? I mean, there’s nothing wrong… People are passionate about jobs. I have been very passionate about when I was an architect, I was enjoying it. When I was in IT, I was enjoying that. I enjoyed it, but I’m not really forced to do that, or am actually choosing to do that.

Ben Handler:

It seems like a lot of the people who are in those nine to five, I’m sure some of them would love what they’re doing and add a lot of value, but it seems like they’re the elephant. That sometimes they’re not pursuing their true talents and skills, that they’re put on this planet really to do. And they’re just a slave to the job.

Vaibhav “Rasti” Rastogi:

I would think so, but at the same time, the conversation that I used to have with these people, because they don’t really have a choice, they have to like the job they’re doing.

Ben Handler:

Yes.

Vaibhav “Rasti” Rastogi:

I mean, the way I said either you love what you do, or rather I should say and do what you love.

Ben Handler:

Why did you decide? You were obviously very good at what you did. You’ve had very good roles. You got into your dream job in banking.

Vaibhav “Rasti” Rastogi:

Yes.

Ben Handler:

And you obviously did a MBA and a CFA on your way there. You’re obviously very committed, but now you’ve pivoted.

Vaibhav “Rasti” Rastogi:

Yes.

Ben Handler:

Why did you pivot?

Vaibhav “Rasti” Rastogi:

It goes back to my story, personal story. When I saw my parents working very hard, they actually struggled to put food on the table for us. Like education was the key. For someone like my family from a middle class family education is the only way. It was down to the concept that how we can change it. And for me the motivation was to make money work harder for you, but then also the need for that kind of a community to do it, is at the ground level, the common man. When I was managing a portfolio of $2 billion, I was enjoying it, it was my dream role. I was loving it, it was my desired role. I did hard yards to get into that role, like MBA and CFA, amidst GFC, it was not easy to make a switch. I was probably one of the only ones among three cohorts to make it a switch in that time.

Vaibhav “Rasti” Rastogi:

But I did it, I was committed. I was enjoying it, but only I realized that I’m actually making rich person richer. It was not congruent to my value system. My value system was to help the common man live their life, step up, and do what they really want. I have to take a step back and I think it was also circumstantial that my property investing was very successful. I probably stuck the winning formula on how to find the properties. And also by the way, there was a lot of research behind it, like systematically, which came from my way of investing in finance portfolios, and also the knowledge of the architecture, like how the property attributes work and not. At the end of the day it’s not about property, it’s about the people. The winning formula that I have, I actually build that portfolio in seven years. I did hard yards, almost on every weekend I was visiting along with my young ones in the back of the car, visiting those properties, doing inspections with me.

Ben Handler:

Did you hire a buyer’s agent during that time?

Vaibhav “Rasti” Rastogi:

Actually I did. I did one of them. The experience was probably a bit subpar and I certainly see a big, big need that’s why I can do a better job, let me put it this way.

Ben Handler:

Was that a tipping point? Was that a point of awareness where you thought maybe I should become a buyer’s agent?

Vaibhav “Rasti” Rastogi:

Not really because my… Okay. I actually went to Tony Robbins show last year, Unleash your Power Within, UPW they call it. Amazing, amazing value. I would say everyone should go. A $1000, if you’re running short of it, I’m happy to donate from my side. It’s amazing code because I know you will support it further down, other people. It just wakes the power within us, unleashes it. And that made me realize that, okay, this was my awakening then at that point of time. Like, what is my purpose? Like if when I die, on my death bed, what people would be talking about? What would be my obituary looking like? And then I realized that yes, I’m making money for the high net worth individuals. Yes I might get a thing, that okay I was getting paid for that job, but working with moms and dads is an entirely different experience. The sense of fulfillment of finding them their dream home, because it’s just not about investment properties that I look at.

Vaibhav “Rasti” Rastogi:

I’m also looking with the same rigor of systematic approach to buying a home. That’s pretty unique in the way I look at it, because my value proposition is I bring the same rigor of IT systems of managing portfolios. Like I was once part of a $7 billion Australian equity portfolio, which was based on systematic investing. We found the attributes, what are favorable attributes and what are not, and how the share price movement is based on that, actually. I use the same systematic approach, which I call it as a [factor rate model 00:14:39] . Everyone when they are looking for a home has different definition of the ideal home.

Ben Handler:

Yes.

Vaibhav “Rasti” Rastogi:

Coming from the consultation background, it’s like, okay, what do you like? What are the aspects that you really want to desire in your property?

Ben Handler:

I feel like the architecture, you’re starting with this concept. And then you’re moving into the detail.

Vaibhav “Rasti” Rastogi:

Exactly right.

Ben Handler:

I wanted to… There’s so much to talk about. And you’ve got such an incredible story. Now you really do. And I see your value… Talking about value proposition. I mean, it’s very compelling. It’s compelling for many levels. I mean, obviously from risk analysis, from what you’ve done yourself in seven years, building the portfolio you have. It’s impressive on many levels. And I don’t think you’re going to be short of any clients by the way. We can maybe talk about how the journey has been. I think more importantly from what I’m hearing today and what I’m experiencing with you right now is there’s so much purpose with what you’re doing. You came from humble beginnings, you got out of architecture to move careers in a different sector to better support your family, right? That’s powerful.

Ben Handler:

And then you went on this awesome adventure, achieved everything. And then you’ve decided to, as you said, take a step back. There was an awakening moment at UPW, and you’ve actually gone back now to serve. Like actually serve in a very purposeful way. I think that must feel amazing for you waking up every day now going, I’m actually helping people with this knowledge that I’ve cultivated, I’ve done myself, I’ve developed it in so many different areas, and I’m packaging it up now with my own mix.

Vaibhav “Rasti” Rastogi:

Yes.

Ben Handler:

My own ingredients. And I’m going to help you get money working for you.

Vaibhav “Rasti” Rastogi:

Yes.

Ben Handler:

That’s powerful.

Vaibhav “Rasti” Rastogi:

It is certainly powerful. And Ben, I can’t thank you enough for me to get into this journey as well, get that network. But yes it’s very, very fulfilling, very fulfilling because when I buy a property as an investment property for the client, like property unseen for them. And they trust in me as an individual and also in our processes and in my success, which they can really see. They have all this… Because I’ve been hardworking, there’s no success without… Like no pain, no gain. Yes, on the top you can see that I have been successful in three different careers. There has been a lot of hard work, a lot of support, a lot of sacrifices made through the way. To me it’s the why, why as in the purpose. If you’re clear on your purpose, it’s not what you have covered so far it’s more about where you want to go.

Vaibhav “Rasti” Rastogi:

And looking at that flag and then how closely you are approaching or how quickly you want to approach. And I’ve been one of those impatient person, but at the same time being strategic, I’ve never rushed into things. I’d rather do the thing the right way and only the right way. What’s more fulfilling for me is to make people realize that they have a story behind themselves. Every individual is individual as in like they have their own personal story. And part of them really want to do a lot more. Just like relating back to the elephant, they really want to go and break the shackles, break the status quo and live the free world.

Ben Handler:

Let’s quickly talk about, Get Rare.

Vaibhav “Rasti” Rastogi:

Yes.

Ben Handler:

It’s your new company, you’re the founder, you’re the director, you’re the buyer’s agent. I’m sure you’re in that startup you’re running, you’re the marketer, you’re the finance man, you’re the IT person, you’re doing everything, I’m sure.

Vaibhav “Rasti” Rastogi:

Yes.

Ben Handler:

Like we all do when we start our businesses, which is exciting. But then we work out which hat are we going to now give up, give to someone else. But let’s talk about that because I’d be curious to know what is the ideal style of client that you’d love to work with?

Vaibhav “Rasti” Rastogi:

The way I look at it, as someone who is open to the ideas, like I’ve actually come across many people, but they have their own way of thinking and they get stuck.

Ben Handler:

They get quite fixated.

Vaibhav “Rasti” Rastogi:

They are very fixated. They’re not flexible at all. For my recent client, I saved him 80 grand. If I’m charging 15 grand is probably not really a brainer. Like I’m going to saving them money, saving them time, saving them the stress.

Ben Handler:

That’s a big one.

Vaibhav “Rasti” Rastogi:

Yes. Yeah. I’m actually proud of what I actually found. But what I’m trying to say is that the message has to go across to quite a few people out there. For me, the ideal personality client would be someone who’s ready to hear the ideas, ready with the concept of not just financial leverage, but the knowledge leverage. They don’t have to make the mistake on their own. They don’t really have to get frustrated. They can outsource the whole process. And to me it’s an arm’s length that I would just go and find a property for them. My approach is very consultative. Like I would be as if holding their hands and talking through them like what they want or what they should be looking at. My purpose is to educate them, empower them. I’m not really saying buy your first property through me, and buy the second, and the third, and the fourth with me as well.

Vaibhav “Rasti” Rastogi:

Of course, if I give them the lot of value in the first one, along with the knowledge and the confidence, I know they will come back to me. My business model is give them all that I can give in terms of knowledge skills, plus my time and more important than that the attention. Quite a few people like I’ve got few clients already that I’m working with. And they have got a lot in my pipeline. And the basis of which has been that I have been very generous with my time, sharing my knowledge, because my purpose is not to just acquire clients. My purpose is to help them. Because I had been on that side before I know the pain of not really finding the right platform to grow from.

Ben Handler:

I guess, in finishing up today, your name in Sanskrit is prosperity. That’s right. So I think for anyone who’s coming into your inner circle, into your, into your orbit and with what you’ve achieved yourself, just with own portfolio and just with your career and the commitment and the dedication and the focus that you’ve put in, everything that you’ve done, even the tennis right. Prosperity I feel is going to manifest. And where can people find you

Vaibhav “Rasti” Rastogi:

Show? So I’m very much on the social media. So I got a website dot com.edu. I got an Instagram handle. I’m very much on LinkedIn as well. So Facebook, LinkedIn, Instagram, but yeah, the website for the first way, the main contact point.

Ben Handler:

Yeah. As we finished up, when I saw your website and I saw your emails come through in the blogs. And this dude is, he’s savvy with IT, it looks slick, it looks good, so well done. I’ve really enjoyed our chat. I’m super pumped to see where you go. I think not just for you, but for your clients. I think it’s exciting to see where you go. I know that we will stay connected and I’m going to watch you and hopefully I’ll get you on again soon just to hear version two.

Vaibhav “Rasti” Rastogi:

Sure.

Ben Handler:

But I appreciate your time. It’s been awesome. Hope you enjoyed the chat. That was super awesome. I made a mistake at the beginning. Rasti is actually based in Sydney. I’m sure he buys nationally, so you can give him a call, check out his website.

Ben Handler:

You’ll learn more about his investment strategy, his philosophy and what he does. He is Sydney based. His story’s incredible, right? Starting in architecture, moving into IT, then moving into financial services, where he specializes at a bank working in research, managing 2 billions worth of funds. You can understand and appreciate his level of data analysis and looking at information and making very smart decisions, right. And he’s also built as you’ve heard, he’s own very successful portfolio in only seven years. Speak to Rasti, his investment strategies, his dedication to his clients is really first class. Check him out, see you next week.

Please watch the full episode here:

From Funds Manager to Property Expert

Over the span of his working life, Vaibhav Rastogi, also referred to as ‘Rasti’, has learnt how to manage money and investments in both property and financial markets.

With a degree in Architecture and an MBA in Finance, behind him, Vaibhav after working in IT embarked on a career in Funds Management, where he managed over $2 billion of client funds. However, he realised that his passion was best served in helping individuals achieve wealth, rather than those that already have money.

As a successful property investor himself, he felt that helping people achieve success in property by becoming a buyers agent was the right fit for him.

“Eventually, I realised that my value system is more congruent to helping people on the ground level as compared to multiplying money for those who already have it.”

“Property investing is one of the most common, most trusted way of building wealth as we have seen throughout humankind, but at the same time, not everyone makes property investment a success. Property investing is simple but successful property investing is not that simple.”

“That’s where I started using my architecture skills of evaluating a property and its design, investing as a vehicle and understanding it’s not just about capital growth and cash flow, but also about the risk that people tend to overlook in all the excitement.”

Vaibhav had built a personal property portfolio of 15 properties, and his goal is to help others achieve the same or better level of success.

“When I looked back, I realised that I started my property investing journey when I didn’t have much in my pocket, and now, I’m sitting on decent equity – this is exactly what I want to do for my prospective clients.”

“I had been unofficially helping my friends and family, but the whole reason that I wanted to start a business around it is so that I could reach out and help other people beyond my social circle.”

Given his success as an investor, Vaibhav already had a network of people around him that were interested in using his services as a buyer’s agent, which made the transition easier for him.

“Lots of people around me were actually waiting for me to start a business so they could approach me, so the pipeline was already there.”

“The business is going great so far. I run workshops on a monthly basis, where I outline my portfolio approach, referred to as Get Rare Model, and how I built my own portfolio without taking too much risk.”

“Calling myself a professional buyer’s agent has also given me a lot of leverage when I talk to the selling agents as well because they know that I’m actually representing not just only one client, but maybe a handful of clients in one go. Apparently helping me establish the relationship rather one considered as a transaction.”

Despite having a solid background as a successful property investor, Vaibhav decided to reach out to the BAI to gain a better understanding of running the business side of a buyer’s agency as well as to see how others built their businesses.

“Ben and his team at BAI do an amazing job as for me, coming from the corporate world where it was all about teamwork and working together, when I started on my own I realised that I’m all by myself.”

“BAI with their guidance, coaching and mentorship, has given us a network of other fellow buyer’s agents and it’s easy to visualise what a business can potentially look like in, twelve months or even five years.”

Vaibhav’s main focus is working with property investors and given his background and personal success, that was always going to be a good fit. One of the core components of Vaibhav’s methodology is centred around managing risk across an entire property portfolio. In much the same way a share investor looks to diversify, Vaibhav believes having a portfolio approach to both risk and growth is vital. Having worked in research advisory for Financial Planners, he appreciates how essential it is to get the solution client-centric and holistic.

For those people looking to start a career as a buyer’s agent, he feels that passion for property is vital.

“It is such a big responsibility and one has to take it very seriously because clients are giving you the responsibility of buying their property, which is one of the biggest investments they are ever going to make.”

“Buyers Agents also have to have a passion for the people because it’s just not about the properties, but also about the people.“

Data-Driven Property Investment

Buyer's agent Kyrillos Mansour

Before becoming a full-time buyers agent, Kyrillos Mansour clearly had a passion for property.

While learning what fundamentals drove property price growth, he built up his own database of every suburb in Australia, with 100 data points per suburb. At the time, Kyrillos was working as an optometrist, but he quickly realised his passion lay elsewhere in property.

“I always had an interest in property and in business. While I was working as an optometrist, I was doing my own property investing and I was building up my own database of information and research regarding different suburbs in different states in Australia because at the time I didn’t really have enough money to invest in Sydney.”

“I thought, if I want to invest outside of Sydney, I need to learn about the other suburbs in different states.”

Kyrillos built a huge database and quickly built up an understanding of how to identify suburbs and areas that were set to grow in value rapidly.

“I started compiling my own data and that became a huge Excel spreadsheet of every single home in every state in Australia – about 60 to 100 data points per suburb and I just kept getting more interested, more fascinated.”

“I started seeing how property can make people money and how you can generate wealth and pretty much just fell in love with it from that point on.”

After successfully building his own property portfolio, he was quickly approached by friends and family to help them achieve success in the same fashion as him.

“After I had bought my first few investments myself, a few friends and family members asked me, “how did you know about that suburb? How did you know where to go and the strategies to use?” So I started sharing my spreadsheet and data, with them.”

“In the end, I was pretty much doing a buyer’s agent’s job for them and really enjoying it.”

After making the decision to move into helping others achieve success as a buyers agent, Kyrillos slowly started to build up his business.

“The business itself is only just over 12 months old, but I’ve been buying property for people for around three years.”

“The first 12 months is always difficult no matter what business it is. I think a buyer’s agent is even harder because it doesn’t really exist in Australia, it’s such a small industry.”

After a slow start, he focused on giving value and educating others on property and then the business started to grow.

“For the first four months there were no customers, then we got the first customer and it was quite a big achievement.”’

“It took a while to go from number one to customer two. It took a little bit of time from two to three. Once we got to about five done, it just started to roll like the compound interest rule – the same thing with people.”

“This month I think we’ve been working on seven clients in a month.”

“The first 12 months has been a huge learning curve in terms of how to get customers and I see other buyer’s agents who probably achieve customers quicker, but I think the way I approached it about free education, giving out, giving out, it’s bringing in quality leads as well and building a brand.”

With his background in data, Kyrillos helps all types of home buyers and investors, locate properties all across the country.

When Kyrillos was getting the business off the ground, he was able to reach out to the BAI, to help at times when it was difficult finding the right way to move forward with the business.

“My idea of the Buyer’s Agent Institute course when I first started was someone’s going to teach me how to buy property. Very quickly I realised that wasn’t it. It was more so how to run a buyer’s agency business.”

“When I was first starting and I was a bit struggling to get any sort of leads, I used to message Ben. I said, “Hey, Ben. I’m struggling a bit. What do you reckon?” He said, “Yeah, come in for a chat”.

“When we spoke about things he said, “How about you explore this option? How about you explore that? He wanted to see me succeed.”

Going forward, Kyrillos’ goal is to both educate and help people achieve success through his company First Brick Property.

For people looking to get into a career as a buyers agent, Kyrillos suggests you need to be passionate and be looking to do it for the right reason.

“You’ve got be passionate about it, you’ve got to really understand it.”

“Equip yourself with the fundamentals of property by listening to every podcast you can find, read every book you can find, learn about all the different strategies you can find because everyone in Australia’s a property expert so if you’re going to charge for it, you really need to know what you’re talking about.

How Much Does it Cost to Use a Buyer’s Agent?

hands on laptop keyboard

If you’re considering using a buyer’s agent (also known as a buyer’s advocate) for your next property purchase (and you should be, here’s why), it’s likely that you’re wondering how much it’s going to leave you out of pocket?

Well, how long is a piece of string? Multiple factors can determine how much you’ll end up spending on a buyer’s agent. 

Don’t let this deter you from making this life changing decision. Here’s what you need to know when weighing up costs. 

Fee structure

It’s most common for buyer’s agents to offer clients the following pricing models. 

Commission based 

For a buyer’s agent that is providing you with a full service offering, managing every step of your property buying journey, it’s likely they’ll charge you a percentage fee of the property’s sale price. This will vary from agent to agent, but can be up to 2.5%, plus GST. Remember, this commission may change depending on the type of property they’re buying and the level of service provided. 

Fixed fee 

A fixed fee model is when a buyer’s agent will give you a flat rate cost for a service. This is most commonly applied to select services, as opposed to their full service offering. For example, if you need a buyer’s agent to attend an auction on your behalf, they’ll likely charge you a flat fee for this. 

Retainer 

For both commission and fixed fee there is typically a retainer that is charged up front which can vary between $3K and $5K depending on the budget of the client. 

The remainder of the fee is then payable on exchange. For example, if the total fee is $15K, $3K is paid up front as a retainer and $12 is payable when you go unconditional and exchange contracts.

Why does it cost so much? 

What might seem like a large financial investment at first, is not really not the case. A buyer’s agent acts on your behalf to get you the best outcome. They’ll work tirelessly, taking on many of the jobs that would normally consume a large amount of your time. 

Not only can the time that a buyer’s agent saves you offset their cost, but they could secure you a great purchase price, saving you thousands and thousands of dollars. 

Everything is negotiable 

As a first step, be open in your discussion when selecting a buyer’s agent and have a clear budget in mind. Buyer’s agents can tailor their offering based on your requirements and may be able to accommodate accordingly. In addition, they may be able to offer you a discount as a first time customer. Don’t be afraid to be open in your communication. 

Services provided 

The services provided by a buyer’s agent are going to have a significant impact on how much it ends up costing you. If you’re looking for a high level of involvement that goes above and beyond the standard offering, then it’s likely this will be reflected in the commission rate you pay. 

If you’re really limited by budget, start by engaging a buyer’s agent to assist with the areas you need most help with. This is a great way to test the waters and soon enough you may find yourself wanting help with all areas of your property buying.  

Purchase requirements 

The costs you pay for a buyer’s agents can also be dependent on the complexity of your purchase requirements. Finding and negotiating a residential property can be very different from what’s involved with a development site. 

A buyer’s agent should be upfront with you and clearly outline their fees and how they differ based on the requirements being put forward. 

Saving money   

Buying property is a game and it’s often hard to know whether you’re getting the best deal or not. It’s a buyer’s agents job to act on your behalf to secure you the best possible outcome. 

If there’s a property that you’re interested in that is overvalued, they’ll be upfront and tell you this. If they’re going into an auction batting for you, feel secure knowing that you won’t be spending more than your agreed budget.

The money you invest in a buyer’s agent is money that you may get back through an excellent purchase price you may not have otherwise achieved. 

Tax incentives 

When buying an investment property, clients may be able to claim their buyer’s agent fee as part of the cost base, reducing their capital gains tax when it comes to sell. Speak to your tax advisor to find out what tax advantages are open to you. 

Become a buyer’s agent today 

If you’re buying a lot of property or just have a general interest in the market, you might like to consider becoming a buyer’s agent yourself. 

The Buyer’s Agent Institute offers affordable online training that will empower you to achieve more. Watch our free training to learn more. 

Finding an agent 

Ready to find yourself a buyer’s agent to start looking for your next dream property purchase. Use our agent directory to get started.

How to Choose a Buyer’s Agent?

Womam at a laptop searching for a buyer's agent

Choosing the right buyer’s agents (also know as a buyer’s advocate) to help with purchasing property may seem overwhelming, particularly when faced with so many great specialists out in the marketplace. However, armed with the right information, selecting a buyer’s agent need not be impossible. 

Here’s our handy tips on what to consider when choosing a buyer’s agent to represent your best interests.

Start with location 

If you already have a location in mind for where you’re looking to buy, make sure that the buyer’s agent that you’re working with is comfortable with coverage of this area. You might like to start by searching for buyer’s agents that are local to this area, as it’s likely they’ll already have established many relationships with key contacts. 

Keep in mind, however, that physical distance is not necessarily a barrier for selection as there are many buyer’s agents that successfully work remotely.

At the end of the day, you want to make sure that the buyer’s agent you’re working with has in-depth knowledge of the locations you’re looking to buy in and the relationships to go with that.

Start by using the Buyer’s Agent Institute Directory to search by location and looking at the listing pages of agents to see what locations they specialise in. Too easy! 

What type of property are you looking to buy? 

Not all property is the same. The way that you buy residential property can be very different to the way that you go about finding and negotiating commercial premises. Make sure that the buyer’s agent you choose to work with has experience and knowledge in buying the type of property you’re looking to acquire. That way you’re likely to get the best possible outcome. 

You can search by property type using the Buyer’s Agent Institute Directory to find agents that specialise in: 

  • Residential property 
    • Primary residence 
    • Investment property  
  • Development sites 
  • Commercial property
  • Industrial property 

Reputation means everything 

When weighing up options for a product or service, reviews and word of mouth can be critical for helping us to decide which direction to move in. 

Do research online 

When researching a buyer’s agent make sure to look at their online presence to see what past or existing clients have to say about their service. This can be crucial for identifying any potential red flags. 

Speak with past clients 

Ask to not only speak with clients that were a success, but to also to speak with a client that didn’t go to plan. There should always be a client experience that was not so smooth.

Speak with real estate agents

You can do your research on a buyer’s agent by asking real estate agents in the local area you are looking to buy. You can ask what their experience has been working with the buyer’s agent you may be considering. Getting feedback from real estate agents can give you a deeper level of insight of how a particular buyer’s agent operates.

Listen out for referrals 

Even better is if a family member, friend or work colleague is able to make a direct recommendation to you. At the end of the day, you want to feel secure that the buyer’s agent you choose is committed to a high level of service and to delivering client outcomes. They’ll also want to ensure that you pass on the recommendations at the end of your buying journey. 

The Buyer’s Agent Institute Directory has taken out some of the hard work by consolidating online reviews for each buyer’s agent on individual agent listing pages. 

Make sure the price is right 

Price can be a major factor when buying property. There’s no doubt that using a buyer’s agent has its benefits. Working to a budget means that it’s important to find a buyer’s agent that meets your financial requirements. It’s up to you to do your research and find an agent with a fee structure that you’re comfortable with. You may even be able to negotiate based on a number of factors including the services provided. Maybe you only need the buyer’s agent to assist with certain parts of the buying process, as opposed to a full service offering.

Be upfront with your buyer’s agent and it’s likely you’ll be able to reach a mutually beneficial outcome suited to your needs. 

Trust your gut  

Ultimately, you need to feel confident and you need to feel good about the buyer’s agent that you’re working with. Nothing beats picking up the phone or having a coffee face to face with a prospective agent to get a sense for how you communicate and interact with each other.

If you don’t get a good feeling in your interactions, move on. There’s plenty of buyer’s agents out there that would love the opportunity to provide you great service and secure your dream property. 

Finding a buyer’s agent 

Now that you know some criteria to consider when choosing a buyer’s agent, you can go about finding one. Use our Agent Directory to find the right buyer’s agent for you.

This Is How You Can Use Your Skills Wisely

Buyer's Agent Anthony Spagnolo on how you can use your skills wisely

Ben Handler:

Welcome to the Buyer’s Agents Institute show. The purpose of the show is to bring awareness to buyers agents to bring awareness around the career opportunities at the buyer’s agent sector is providing people to bring awareness around the value that buyers AINS providing to people who need help buying property. Our goal with the show is to strip back and dive into the remarkable stories and journeys of buyers agents who are paving the way forward in one of the fastest growing career sectors in real estate in Australia. Right now. Our guest today is Anthony Spagnolo. He runs Agenzia in Western Sydney and he has got a very, very in depth level I believe of diverse experience. He brings to the table, he’s a licensed real estate agent. He’s a qualified accountant. He’s a licensed builder. He is a property developer and he’s also stayed at university, a bachelor of commerce and accounting and he runs his buyer’s agent business to focus on higher yielding properties across Australia.

He primarily, at the moment, he’s focusing in Queensland and he’s also taken a focus, which we’ll talk about in this show, in an area in a disability area called NDS. That’s the acronym which we’ll dive into soon. I’m super excited to dive into this discussion with Anthony today. I’d like to introduce Anthony.

Anthony Spagnolo:

Thanks for having me. Thanks for the intro.

Ben Handler:

Did I get that intro? Okay. I would say there’s a lot of good skills you bring to the table. It’s obviously very diverse. Do a lot of declines. Have a talk about what you bring to the table. Uh, let’s turn the truth.

Anthony Spagnolo:

Uh, to tell you the truth, it’s throughout, it’s in trying to find my actual job title to this point. So I’ve, yeah, Buyer’s agent is just the part of what I do is essentially had an accounting business for 12 years, moved out of that space into property development and my love for real estate. It’s led me down this path into, uh, into becoming a buyer’s agent or property strategist as such.

Ben Handler:

So you didn’t strike me as the accountant.

Anthony Spagnolo:

Well, that’s why I’m of of diversified. Uh, it’s, it was good stepping stone. Um, gave me broad, a broader, uh, range of knowledge I guess, and uh, onto the nexts project, which is now my passion for property. So, um, we’re really trying to push this business to take it to the next level.

Ben Handler:

Yeah. I, I mean, I really do believe you bring a lot to the table. I mean, having an accounting background, focusing in development and understanding building and obviously buying property yourself. I mean, it’s a lot you bring to the table and so it’s going to be exciting to see how you roll this into this new business of yours. You, we talked earlier and I know that you, you, you’ve put a focus into, obviously you focus on high yielding properties, but you’ve taken a, uh, a liking and a focus into what is called NDIS. Yes. Do you mind sharing like what is NDIS and NDIS stands for?

Anthony Spagnolo:

National Disability Insurance Scheme. And the part of the plans that we’re focusing on is called SDA, which is Specialized Disability Accommodation. It’s a fairly new scheme, early sort of been legislated in the last, uh, two years. Uh, most of the properties are only under construction at the moment. That’s new builds because it’s so complex and there’s a lot of compliance to be, uh, SDA approved so that the participants who are the people with disabilities or tech tenants can move into these properties cause they have to obviously be, uh, purposely built and signed off on. So they’re, um, regulated I guess. So. So essentially there’s 30,000 participants or people waiting to get a sufficient housing, uh, Australia wide. So yes, there’s a lot there. That’s the supply. The supply can’t meet the demand currently.

Ben Handler:

My next question is like, why did you take a liking and a focus into this?

Anthony Spagnolo:

Uh, it was through a chance, um, conversation or meeting with a colleague of mine who’s based in Brisbane. Uh, he was representing a company up there and I said, why didn’t you have a look at this is unbelievable returns, uh, often between 10 to 20% a year, net yields per annum. So I said, well, that got me sort of looking at it. Also, I have a cousin that has, uh, had cerebral palsy and can and have, it’s close to my heart. I guess that seeing what families go through behind the scenes as well as knowing some other, um, uh, participants and meeting a lot, uh, throughout our journey of doing research and reverse engineering the whole process. It’s just, uh, it’s taken us down the path that we, we feel, uh, an obligation to work, work out all the moving parts so that we can, um, yeah, help, help, uh, provide the specialized housing to these people.

Ben Handler:

I don’t know a lot about this space, but, well, from what I read in here, it seems complicated. And for someone like you who’s got a special cause, um, it’s, it’s, it’s close to your heart. You obviously know property very well. And so it seems like you’re going to be this perfect solution to come to the table to help make the experience a lot easier for people. Why do you think it’s been so difficult?

Anthony Spagnolo:

Well the, the, it’s not like just, uh, purchasing a standard property for, for an investor, then taking a tour and an agent to manage it and find tenants. Uh, it’s basically you gotta start from the ground up prior to finding the location, which means that you’ve got to deal with care providers. There’s 7,000, uh, accommodation care providers or thereabouts, Australia wide. So you can’t just build it in a certain location and hope that they will come. It’s a matter of going to these care providers or coordinators to work out which clients in which areas are requiring which level of housing. And then then we will sort of go through the, the criteria of what makes a property good. If it’s close to um, uh, transport station. Obviously a lot of the people that live in these houses are wheelchair bound, so it just needs to be, uh, in the right location so they can have a quality, like a good lifestyle, I guess. And, and convenience.

Ben Handler:

Where do you think the gap is? I mean in terms of like, do you think being that group like you are, who can say this is the right care provider, this is where we should buy. Like e.g., we should go to Queensland. This is the right product. Like do you think it’s, do you think there’s a gap or there’s a need to find someone like yourself to help package it all up?

Anthony Spagnolo:

Oh definitely. Cause if it’s a normal person just goes out to put a bought or build SDI house hoping that they’ll get high returns and haven’t done their due diligence in groundwork, the house can be empty log. There’s no point just building it for the sake of building it I guess. Uh, um, like I said by, by going through the process and reverse engineering it, we’ve gone all the way back to what the participants require with houses. So we’ve actually surveyed a lot of participants and just through our work with the care providers, with our builders that are preferred builders, we come up, we have come up with some really good designs that make the house has, is really functional for the needs of the participants. And then we also have those intimate relationships with the care providers on an ongoing basis to know where we should be sourcing. Then knowing that we’ll have investors come to us. And so we sort of reverse the process of working out what the requirements are of the people that are moving into the houses and where they’re located. And then we’ll match them with the investors and our developers and builders to like one stop solution.

Ben Handler:

And it’s a big, it’s a big space to be operating in and there’s massive obviously shortage of supply. High demand. Why would someone, okay, then the net yields, you said between 10 and 20%. It’s very high.

Anthony Spagnolo:

Yeah. In some cases it can vary from it depending on local does the land components, uh, the major variable factor. So the rates that the SDI pay, you only change by location. Very minimally. So it’s more so if you want to go close to a CBD, then the land component is going to be higher. Then you may be affected, however you might get a higher capital growth.

Ben Handler:
But the yields are very attractive?

Anthony Spagnolo:

That’s what they’re very attractive. But for me personally, like as, as I mentioned, it’s more of the feelgood factor of helping people get the right housing and it’s a social scheme. It’s the second biggest social scheme only behind Medicare.

Ben Handler:

It’s interesting because let’s just say I’m an I, I’m an investor. What do you feel like most investors would be looking at this? Obviously there’s, there’s very intent behind it. You’re, you know, it’s not just a standard purchase you’re providing and giving someone a place to be, but obviously the yields are attractive.  What else would be attractive for an investor is a capital growth. Like what…

Anthony Spagnolo:

If we can purchase in the right locations, which we like, we know where like even like you mentioned, we do a lot of work in Southeast Queensland. We know those suburbs like intimately and we know where we should be purchasing and we’ve got projections on growth and whatnot. So we’re able to definitely as well as getting the high, high, um, cashflow or, or yields, we’re able to get capital growth for our clients too. So that’s great. Yeah. Without some level of risks. Like, obviously the rewards high, but um, at present, yeah, the lending criteria is, uh, you need a little bit more deposit to get into one of these properties because, uh, they’re cause they’re fitted out to such a high standard. There’s a short sometimes in vows for the fit out costs. But that’s just a thought. I’ll put that out there.

Ben Handler:

What would you say the average average purchase prices waste from all we’ve been purchasing on behalf of our clients?

Anthony Spagnolo:

Look, we for say a four bedroom or, or could be a three bedroom with a Oh eight quarters, which is, uh, for an overnight carer, um, the standard builds around 500,000 or thereabouts. That’s, so that’s essentially a four bedroom SDA home. But as you go down, you can get three bedroom, two bedrooms, so you can, the price range would be, would probably start at five 50 to 600 K in Queensland to probably up to a million probably. But it’s high. I mean, I’ve seen some of the specs and what it looks like. It’s, it looks very good quality or very high quality or, or bath or bedrooms have large bathrooms. But for wheelchair access, uh, there’s a breakout area for when participants have their families over kitchen shared living. So they’re, they’re really well thought designs and they do provide a great level of comfort and livability for the participants.

Ben Handler:

What’s your view on, I mean at the moment with what’s going on with the, the economy at the moment? This pandemic tenant security is obviously an issue in just not just rezzy commercial everywhere. Have you seen a change in like investors who are looking at NDI indice because obviously there’s going to be no issue with tenant security. Have you seen there’s been more people who want to get in or…

Anthony Spagnolo:

there is a lot I think as, as the people who come more aware of the scheme and what indices like it’s quite new to a lot of people. So there has been just general, uh, increase as we’ve sort of, um, began over 12 months ago. We’ve seen a steady increase of, uh, interest. However, w a S like a selling point that, uh, identified as being during coronavirus that there is government guarantees and the governments is essentially the government’s the one that will be paying you the rent on behalf of the participants. So you have a 10 plus five plus five lease, um, with the SDA. So tenant security and risk of not receiving rent isn’t a problem. So if anything, um, we’ve come up with a solution to overcome any objections due to the current market crosses. It’s very attractive. How has been the experience?

Ben Handler:

I mean you obviously, I know you’ve gone through and done quite a lot of purchases already. You’re very busy. How, I mean obviously I just wanted to get a check in, like how’s the experience been from finding the property for the your client?

Anthony Spagnolo:

Yeah, it’s been, it’s been a challenge local, low. As I mentioned, we’ve sort of gone through Oh 10, 15 different, uh, builders that we’ve interviewed and vetted and, and also service providers who, so you’ve got the care providers are, they’re the ones who look after the whole India’s plan for the participants. However, then you’ve got the service providers who are the ones, they’re essentially like a lock, the agent of the property, but on a high level because there’s a lot more compliance and reporting that needs to be done to the, with them to the SDA to maintain the compliance of the property.

Um, as well. They need those relationships with, um, the care providers on an ongoing basis to make sure that, um, the tenants are happy looked after and if there is, uh, an event that a tenant may be relocating or moving out, that they’ve got someone else lined up to, to fill that spot. And we ha we don’t have a high occupy, uh, if I can see rights, uh, on these properties. So the, in most cases they’re fully occupied majority of the time due to the fact that there’s not sufficient housing around for the participants at this stage.

Ben Handler:

Do you see the business going really heavily all in, into the San Diego, in gen Z into the induce phase? We’re not pigeonholed to induce I guess, but it is a niche that we’ve really, uh, we’d like to call ourselves specialist in and we’ve been, like I said, we’ve done a fair few transactions in this space.

Anthony Spagnolo:

So we are, we are really in, uh, enjoying the challenge and enjoying being like, um, we want to be someone that people will come to to come up with the solution. And we’re, we’re at the point where we’re confident that we’ve got multiple solutions available or, yeah, it’s so needed. I mean, it just seems like a space that if you’re trying to go through it yourself 7,000 provide, like it just seems like it’d be a nightmare. Yeah, it is. That’s why you need the right service provider to have those relationships in specific areas. Obviously you can’t deal with all of them and they’re spread out across Australia. However, it’s, uh, it’s having those solid relationships that we can confidently put our investors into these properties knowing that they’ll be looked off, look, looked after and going forward, that the properties will perform for them. And we think that without designs with future proofing the properties, uh, for the investors, so when more more properties come on the market and uh, and they catch up with the demands that our properties are still going to be the best properties that people want to live in.

Ben Handler:

Yeah. And it’s great that you, you’re reverse engineering the entire process. Is anyone else going about it that way?

Anthony Spagnolo:

Um, look we’ve met a lot of good people in this space and a lot of passionate people because everyone’s got a story. They know someone that’s affected or someone that needs the housing happy to help people. Even if they’re looking for housing and not an investor where we’ve got the right connections to point them in the right direction to be able to come up with whatever solution they may need. If it’s from a holistic approach of getting someone that specialized in actual the hope doing the whole plans, cause they can be quite complex. So we look, we’re happy to just help in any way we can. In this space. You’re primarily buying

Ben Handler:

Queensland. Do you see yourself going in any other state?

Anthony Spagnolo:

Obviously the land in Queensland has been cheaper than what new South Wales or Sydney has been. So that’s why the use can be higher. It’s just sort of where we started. However, we, we’ve got some partnerships now that in the next two, two months we should have some really good options available in Sydney or broader new South Wales, central coast, Hunter Valley. We’ve got, we’ve got things in the pipeline or other partnerships that we can sort of definitely facilitate for that.

Ben Handler:

Nice. And so how have you found on a different note like the buyer’s agent space, obviously you working in the accounting space for a long time, pretty different to the buyer’s agent space. Are you, are you enjoying the style of service model?

Anthony Spagnolo:

Oh yeah, very much so. I enjoyed it. Um, as uh, you mentioned I was doing a CA counting and then I went into property development. Uh, larger scale developments was sort of what my family business was. So that’s how I sort of got my builder’s license along the way. Cause I was project managing our jobs and said, well one of our come a build up. But that’s not the direction I sort of went. And, uh, what I was doing as an accountant and now as a licensed real estate agent is, uh, a little bit of a hype, uh, hybrid between sort of, like I said, it’s property stretched strategists and it’s not yet. It’s not just the South side of things. It’s all been able to have those partnerships in the background with brokers, solicitors, other accountants, um, and AIS, it’s just having multiple relationships and also a marketing team behind me, uh, and just working with clever people that can really, um, give a client a holistic view and a strategy to move forward as opposed to just purchasing a one property. We want to look further further than that and actually help them build a portfolio and wealth. So,

Ben Handler:

yeah, and that’s, that’s what I was saying at the beginning. I think what you bring to the table in terms of skill and knowledge is incredibly unique. And then focusing that into indice like w what’s the right product and what’s the right area to buy in. And so because you’ve got that building experience, you’ve got the development experience, you’ve got the accounting background. Like it’s a lot of value it brings to the client.

Anthony Spagnolo:

Yeah. Well when we build a property like it’s not just set and forget and move on like part of my services locked off for the client that throughout the project I will essentially be project managing from a building level. Even though there’s a, we’ve got our preferred builders and it’s, we know that it’s in trusted hands. A client wants to know throughout a 20 week build cycle. I guess a client still wants updates. They want to know where it’s at and, and we’ll be even on site having a look with the builder and just making sure, keeping track of it. I can show everything’s on track I guess.

Ben Handler:

I think it’s awesome. What you’re doing I think is incredibly unique. There’s, I think it’s, I, it’s obviously a very big space I think to play in and there doesn’t there done from what I’ve seen that doesn’t seem like there’s that holistic, uh, group out there that can provide, has got that hybrid model to really service the client. I’m so mad I can’t wait to see what you’re going to do in this space. It’s exciting. Where can, as we wrap up, where can people find you.

Anthony Spagnolo:

On my website, Agenzia.com.au or Anthony Spagnolo. Uh, that would be, I’m happy to talk to anyone anytime with numbers on there. Give me a call, drop me an email and just happy to help in any way possible.

Ben Handler:

I love it. My well done. I’m pumped to see what you’re going to do in the future in this space. I really am. So thanks for joining. I appreciate it. For sure. Cheers. Okay, so check out Anthony at Agenzia.com.au. If you want to learn more about this NDIS space, it’s a very unique space and Anthony has got all the skills and putting a lot of the time the energy has put in the effort to build relationships so people can really understand this space and not many people in my opinion, really intricately do. So reach out to Anthony if you have any questions, check him out. He’s really passionate about serving this space and so I’m really excited to see where it goes cause there’s such a lack of supply and I think a lack of a consolidated skillset to support this industry. So check them out. See you next week.

Please watch the full episode here:

Why Use a Buyer’s Agent?

Buyer's agent with phone and tablet

So you’re planning to make your first big property purchase. Or maybe you’ve already bought property in the past and are looking to add to your portfolio. We all know how difficult buying property can be. 

From finding and inspecting properties to attending auctions and negotiating the sale price, it’s easy to invest countless hours of your time and money, while not always achieving the best outcome.

That’s where a buyer’s agent can step in. 

Buyer’s agents (also referred to as buyer’s advocates) are licensed professionals that can research, assess and negotiate property on your behalf. They offer a large range of services and can help you whether you’re purchasing a residential home, investment property or commercial premise. 

So why should you consider using a buyer’s agent when purchasing your next property? 

Your best interests are represented 

We’re so used to dealing with real estate agents who act upon the best interests of their clients (the property seller) that we often forget about who’s looking out for us. A buyer’s agent will act solely on your behalf to represent your best interests through your property journey. A buyer’s agent receives no monetary incentives from third parties like real estate agents or property sellers when assisting their clients. 

A buyer’s agents will work closely with you to understand your goals and help secure you the best possible deal. 

Flexibility when you need it 

Say you have the time on your hands to search and view properties, yet are not confident when it comes to auctions and negotiation. Engaging a buyer’s agent gives you the flexibility to either leverage them at every step of the buying journey, or only when you need their assistance. Soon enough you’ll see how easy they make every part of the process when it comes to buying property. 

Potential savings on your next purchase

Unless you’re following the market on a regular basis, it’s hard to know what equates to a good purchase price on a property. Are you getting value for money when you purchase property? It’s a buyer’s agents job to know the market inside and out and this knowledge and expertise is indispensable when it comes to securing you your dream property. You’ll be a lot less likely to overpay at that next auction when you have a buyer’s agent by your side. 

Take back your free time

There’s nothing worse than spending all your free time looking at properties that just don’t cut it. Based on your requirements, a buyer’s agent can take on tasks that you’ve been sinking countless hours of your time into. At the end of the day, time is money and you’ll see how much more efficiently property buying can be. 

Save yourself the headache 

Buying property can be extremely challenging. From aggressive agents to demoralising auctions, it can be a real rollercoaster of emotions that often results in sleepless nights. Let a buyer’s agent take the stress out of buying property. It’s their job to ensure that every step of the process is as easy and seamless as possible. 

Access to off market opportunities 

One of the big advantages of using a buyer’s agents is access to properties that you would not otherwise see advertised. Through valuable local relationships, buyer’s agents are able to potentially give you access to properties before they even hit the market. Your next dream property might be one that never actually hits the market. 

Find a buyer’s agent  

Whether it’s location or the type of property you’re looking to buy, our Agent Directory will help you find the right buyer’s agent to meet your requirements.